Prime Garage Door Services

Top Pro

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About

🔥 Seasonal Special: Get $35 off any service work Includes: Spring replacement Roller replacement and repair Chain repair Track adjustment and so much more! 5-star customer service Our mission is to provide the best garage door experience for our customers. We are proud to serve our community, and our priorities are always customer happiness, safety, and unquestionable value. We offer only the best high-quality and reliable garage door equipment and service. Over 700 Five-Star reviews from our valued customers in Boston. Click the link below to schedule an estimate with one of our certified specialists and get started today! *This special offer is not valid with any other special offer or discount.

Overview

Current Top Pro

Hired 193 times

Background checked

6 employees

13 years in business

Business hours

Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Services offered

Project type

Repair

Installation or replacement

Problem areas

Track rollers

Drum torsion spring

Motor opener

Larger issue

Garage door material

Steel

Aluminum

Vinyl

Fiberglass

Projects and media

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.8

89 reviews

5

93%

4

0%

3

2%

2

0%

1

5%

Read reviews that mention:

Nirmal P.

May 29, 2025

•

Hired on Thumbtack

Dmitri was quick to arrive - within 30 minutes of placing the request. He was professional and friendly. Took care of the problem (broken cable and tension spring). Reasonable price plus a 7 year warranty!! Will certainly have them back if/when the other garage door fails.

Details: Repair • Track or rollers • Fiberglass • Home

Garage Door Repair

Dianne L.

May 8, 2025

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Hired on Thumbtack

Dimitri was here quickly and got to work right away and in a short time had my garage door working smoothly. I was very impressed.

Details: Repair • Track or rollers • Drum or torsion spring • Home

Garage Door Repair

Fu-Xin S.

Apr 30, 2025

•

Hired on Thumbtack

I would like to choose all 5 above items if possible. I got phone call from the gentelman right after the project is created on thumbtack, he came to do the estimation the first thing in the morning and got things done in a very professional way, with all the details explained to us. We are so happy that we are able to reclaim our garage in such a short time. Excellent job and a good promise on warrenty also!

Details: Repair • Drum or torsion spring • Wood • Home

Garage Door Repair

Deborah D.

Aug 15, 2024

•

Hired on Thumbtack

I was very impressed with Benjamin’s knowledge of garage door repairs. He is also extremely professional. As I am not the home owner, I must defer any repair work until I have spoken with the owner.

Details: Repair • Motor opener • Door or panels • Aluminum • Home

Prime Garage Door Services's reply

Dear Deborah, it was my pleasure to help you!

Garage Door Repair

Ryan O.

Jan 4, 2024

•

Hired on Thumbtack

HM did a fantastic job on my garage. They showed up promptly, diagnosed the issue, clearly laid out the pricing, and made the repair all in the same visit. My garage door now works beautifully! I will definitely use HM again should I need any further garage work.

Details: Repair • Track or rollers • Wood • Home

Garage Door Repair

Credentials

Background Check

Dimitry Mamai

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer a complimentary home visit to assess any issues with your garage door. Following the inspection, we will provide you with an accurate estimate. If the price meets your approval, we can proceed with the job on the spot. Additionally, we offer direct discounts to our clients in the comfort of their own homes.
What is your typical process for working with a new customer?
First, we contact the client to schedule a complimentary home visit. During this visit, we inspect the issues and provide an estimate. If the client accepts the price, we proceed with the work on the spot.
What education and/or training do you have that relates to your work?
AG Garage Door employs highly skilled and professional technicians. We provide extensive training to all our technicians, each of whom possesses over three years of experience in the field.