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About
🔥 Seasonal Special: Get $35 off any service work Includes: Spring replacement Roller replacement and repair Chain repair Track adjustment and so much more! 5-star customer service Our mission is to provide the best garage door experience for our customers. We are proud to serve our community, and our priorities are always customer happiness, safety, and unquestionable value. We offer only the best high-quality and reliable garage door equipment and service. Over 700 Five-Star reviews from our valued customers in Boston. Click the link below to schedule an estimate with one of our certified specialists and get started today! *This special offer is not valid with any other special offer or discount.
Overview
Hired 193 times
Background checked
6 employees
13 years in business
Business hours
Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Services offered
Project type
Repair
Installation or replacement
Problem areas
Track rollers
Drum torsion spring
Motor opener
Larger issue
Garage door material
Steel
Aluminum
Vinyl
Fiberglass
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
89 reviews
5
93%
4
0%
3
2%
2
0%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Nirmal P.
May 29, 2025
•
Hired on Thumbtack
Dmitri was quick to arrive - within 30 minutes of placing the request. He was professional and friendly. Took care of the problem (broken cable and tension spring). Reasonable price plus a 7 year warranty!!
Will certainly have them back if/when the other garagedoor fails.
Details: Repair • Track or rollers • Fiberglass • Home
Garage Door Repair
Dianne L.
May 8, 2025
•
Hired on Thumbtack
Dimitri was here quickly and got to work right away and in a short time had my garagedoor working smoothly. I was very impressed.
Details: Repair • Track or rollers • Drum or torsion spring • Home
Garage Door Repair
Duncan H.
Dec 24, 2024
•
Hired on Thumbtack
They were great. Dmitry arrived the same day I put out my request for a garagedoor motor replacement (my old unit was 24 years old)
He returned promptly the next morning and the work was completed within 2 hours along with a 15 year warranty for everything.
Details: Installation or replacement • Motor opener • Wood • Home
Garage Door Repair
Deborah D.
Aug 15, 2024
•
Hired on Thumbtack
I was very impressed with Benjamin’s knowledge of garagedoorrepairs. He is also extremely professional. As I am not the home owner, I must defer any repair work until I have spoken with the owner.
Details: Repair • Motor opener • Door or panels • Aluminum • Home
Prime Garage Door Services's reply
Dear Deborah, it was my pleasure to help you!
Garage Door Repair
Norm B.
Feb 21, 2024
•
Hired on Thumbtack
Came the same day to fix a garagedoor that was not shutting properly. Was very polite and professional. Door works fine now. He even helped me catch my little dog who ran out (myfault) and wouldn't come back! Will use them again and recommend to others.
Details: Repair • Track or rollers • Wood • Home
Garage Door Repair
Credentials
Background Check
Dimitry Mamai
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer a complimentary home visit to assess any issues with your garage door. Following the inspection, we will provide you with an accurate estimate. If the price meets your approval, we can proceed with the job on the spot. Additionally, we offer direct discounts to our clients in the comfort of their own homes.
What is your typical process for working with a new customer?
First, we contact the client to schedule a complimentary home visit. During this visit, we inspect the issues and provide an estimate. If the client accepts the price, we proceed with the work on the spot.
What education and/or training do you have that relates to your work?
AG Garage Door employs highly skilled and professional technicians. We provide extensive training to all our technicians, each of whom possesses over three years of experience in the field.