FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing for emergency calls such as a no heat or no air conditioning or a water leak is 165 dollars. For first time clients receive 15% off and senior citizens and veterans always receive 10% off. Preventable maintenance (PM’s). I charge 135 dollars, first time clients 15 % off. Coil cleanings I also charge 135 dollars. First time clients 15 % off. We install thermostats for 120 dollars
- What is your typical process for working with a new customer?
I always introduce myself and ask them how are they doing and then ask for location of the problem if it’s a emergency service call. If it’s an install job I’ll ask many questions such as square footage of home if it’s for new furnace or condenser or mini split, Heat pumps. I’ll ask series of questions such as why they would like these certain types of equipment installed. I will tell them the benefits they will receive for with us, set up an appointment to see the home or work place and go over with them of the locations of installs to see if they are satisfied.
- What education and/or training do you have that relates to your work?
We are licensed and EPA certified HVAC technicians