FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Appointment & Deposit Policy We’re excited to support you with your next home organization project! To ensure we can dedicate the time and resources needed, we kindly ask for a 3-hour minimum appointment. To secure your appointment, a $270 is required. This deposit will be applied toward your total balance. We understand that life happens and plans can change. If you need to cancel: • With more than 24 hours’ notice: We will gladly refund your deposit. • With less than 24 hours’ notice: The deposit will be retained but may be applied toward a future appointment. Thank you for your understanding and for valuing our time as much as we value yours. We look forward to helping you create a space you’ll love!
- What is your typical process for working with a new customer?
First I have a ********** or in person assessment of your needs and desires. If you would like to proceed with services, we’d schedule the first session of 3-4 hours. During the first session, I get a lay of the land and then dig right into the decluttering phase of the project. Once that is completed, we move onto getting rid of/donating items you’d like to part with and then set up new organizational processes to help you maintain the organized area once I’m gone.
- How did you get started doing this type of work?
I asked myself, what do I love doing and if money wasn’t necessary, what would I still like to do free for people and organizing was my answer. I have also worked for a move management company for over 9 years and this is what lead to my packing and unpacking services.