FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope, duration, and complexity of each project. Rates vary by service type (photography, marketing, or combined packages). Custom proposals are available. Travel, extended hours, and additional deliverables may incur fees. Limited discounts may apply for nonprofits, multi-event contracts, or long-term partnerships.
- What is your typical process for working with a new customer?
Our process is structured and client-focused: 1. Initial consultation – We review goals, audience, scope, timeline, and budget. 2. Proposal & agreement – We provide a clear proposal outlining deliverables, pricing, and terms. 3. Planning & coordination – We align on logistics, creative direction, and milestones. 4. Execution – We deliver photography and/or marketing services as agreed. 5. Delivery & follow-up – Assets are delivered on time, with a post-project review to ensure expectations were met and identify next steps.
- What education and/or training do you have that relates to your work?
Javier is a bilingual photographer, educated in management and entrepreneurship. With strong experience in customer service and photography, video edition, design, Photoshop, Lightroom, Premiere and AI. He can develop the service you want easily. He has professional training in photography and visual storytelling, supported by years of hands-on experience covering events, portraits, and corporate projects. My background includes continuous education focused on photographic techniques, lighting, composition, and post-production.