Nelson Cruz Events

I purchased a Groupon with Mr Cruz to provide a photo booth for my wedding. Despite booking via phone and e-mail conformation, without any notice...he DID NOT EVEN SHOW UP TO MY WEDDING. I contacted Mr. Cruz before I actually purchased the photo booth Groupon in order to assure he was available the date of my wedding (8/17/12). When he told me he was available, I immediately purchased the Groupon and called him back, booking with him using the Groupon purchase code for the date of my wedding. Several months before my wedding, I emailed Mr Cruz again for confirmation, which I received. When I arrived at my reception venue, not only was Mr. Cruz not there, my coordinator could not even get in contact him. Instead of him contacting my coordinator, I received an email from him DURING my wedding telling me that I was never confirmed and scolding me for not calling him that week. I responded to his e-mail with a voicemail message and e-mail proof of his confirmation. Once proven wrong, he then apologized via e-mail to me promising me a refund through Groupon and a photo booth at my next family gathering. (Too bad for me that I am not planning to get married again.) SO, Mr Cruz did not show up and provide the services that I paid for, denying me not only the favors for my guests, but the accompanying guest book he was supposed to also provide (which was INCLUDED in the Groupon I purchased) My wedding coordinator stapled together pieces of 8x10 computer paper for people to sign. Very embarrassing for both me and my husband. The rudeness of this man was a horrible experience for me and my husband, making us very upset on what should have ONLY been a happy day. Of course, not only will I not be doing any business with Mr. Cruz again, I would not recommend him to ANYONE.