FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope of work, materials selected, and project complexity. We provide clear, detailed estimates with no hidden fees. Larger projects and repeat customers may qualify for package pricing.
- What is your typical process for working with a new customer?
We start with a quick phone call to understand your goals, then schedule an in-home visit to assess the project. After that, we provide a detailed estimate and timeline. Once approved, we set a start date, handle all materials, and keep clear communication throughout the project.
- What education and/or training do you have that relates to your work?
Over 10 years of hands-on experience in remodeling, specializing in bathrooms, tile installation, flooring, and full interior renovations. Trained in waterproofing systems, modern tile techniques, and building code requirements to ensure long-lasting, high-quality results.