FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Services starting at $20 To confirm your appointment, it is mandatory to secure the date and time, which involves a fee. Please note that we run on a 24 hour cycle. [MOBILE SERVICES] The travel fee must be paid upfront & fees may vary base of day/evening shift & inclement weather before the end of the services the remainder fee, NOTARIAL WORK PERFORMED [IN OFFICE APPOINTMENTS] Please be aware that if you fail to show up or cancel, the appointment fee will not be refunded. THIS INCLUDES SAMS DAY BOOKING. We run in a 24 hours cycle. We also emphasize the importance of punctuality. If you’re more than 10 minutes late for your appointment, you will incur a charge of $1.00 per minute after the initial 10 minutes. If you have any questions please do not hesitate to call.
- What is your typical process for working with a new customer?
As a professional in mobile notary public services, tax preparation, legal document preparation, and bilingual interpretation, my typical process for working with a new client is as follows: Clients MUST have valid current ID (US or foreign), the client MUST be of sound and mind 1. Initial Consultation: The first step is to have an initial consultation, either in person, over the phone, or via a virtual meeting. This allows me to understand the client’s needs, answer any questions they may have, and provide them with an overview of the services I offer. 2. Assessment: Based on the initial consultation, I assess the client’s specific requirements. For tax preparation, this could involve reviewing previous tax returns or financial documents. For notary services, it could involve understanding the type of document that needs to be notarized. For legal document preparation, it involves understanding the nature of the document and the legal requirements. For interpretation services, it involves understanding the context in which the interpretation is needed. 3. Proposal: After the assessment, I provide a proposal outlining the services to be provided, the timeline, and the cost. This ensures transparency and allows the client to make an informed decision. 4. Service Delivery: Once the client agrees to the proposal, I begin delivering the services. This could involve preparing tax returns, notarizing documents, preparing legal documents, or providing interpretation services. Throughout this process, I ensure open and clear communication with the client. 5. Review and Feedback: After the service delivery, I review the work with the client to ensure their satisfaction. I also seek their feedback to continually improve my services. 6. Follow-Up: Lastly, I follow up with the client to address any additional needs they may have and to establish a long-term professional relationship. I am not an attorney. As a bilingual professional, I can provide all these services in both English and Spanish, ensuring a comfortable and effective communication experience for my clients.
- What education and/or training do you have that relates to your work?
In relation to my work, I have a solid educational background and extensive training. I hold a Bachelor’s degree in Legal Studies, with a minor in Abnormal Behavior. This combination has provided me with a deep understanding of legal principles, as well as insights into diverse behavioral patterns, which often prove helpful in my line of work. I have also earned an Advanced Paralegal Certificate, which has equipped me with specialized knowledge and skills in legal procedures, research, and documentation. Being bilingual, I can cater to a diverse range of clients and effectively communicate in more than one language, ensuring a smooth and comfortable experience for all. As a Commissioned Notary Public, I am authorized to perform certain legal formalities. Furthermore, I am certified in Immigration Document preparation, which allows me to provide assistance with the complexities of immigration paperwork. All these qualifications and skills enable me to provide top-notch services to my clients, ensuring their needs are met professionally and efficiently.