FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Emmaty Exteriors, we believe in transparent pricing to ensure our customers are well-informed about the cost of our services. Our pricing includes the cost of materials, labor, and any necessary permits and inspections. We offer discounts for customers who opt for a solar and roofing package, and we also provide financing options to make the process more affordable. However, additional fees may apply for unexpected circumstances or changes to the project scope. Our team will work closely with each customer to provide them with accurate pricing estimates and options that align with their needs and budget.
- What is your typical process for working with a new customer?
Emmaty Exteriors' process for working with a new customer is straightforward. We begin with a consultation to discuss the customer's needs, followed by an assessment of the property and an estimate for the project. After the estimate is approved, we move on to the design and planning phase, obtain necessary permits and approvals, schedule the installation or construction, and complete the work to the highest standards while keeping the customer informed throughout the process. We prioritize customer satisfaction and ensure a smooth and efficient process from start to finish.
- What education and/or training do you have that relates to your work?
Our team consists of highly skilled and trained professionals with extensive experience in the solar and roofing industry. Many of our team members hold degrees and certifications in engineering, construction management, and other related fields. We also invest in ongoing training and education to ensure our team stays up-to-date with the latest techniques and technologies in the industry. This allows us to provide our customers with innovative and effective solutions and the highest level of expertise and workmanship.