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About
We love technology and we love helping people use it with confidence. For over 10 years, our 8-person team has been designing and installing smart home, audio/video, Wi‑Fi, and security systems that simply work.
From home theater and TV mounting to smart lighting, network support, and home security, we help you “level up” your home with solutions that fit your lifestyle, not the other way around. Our five-star team genuinely cares that you feel comfortable with and excited about your new technology.
We also operate a fully automated showroom in our location, where you can see the latest home technology in action, including a 7.1 home theater, security camera demos, automated TV mounts, and more.
If you’re ready to upgrade your home technology, we’d be happy to walk you through every step.
Overview
Hired 36 times
Background checked
License verified
8 employees
11 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
117 reviews
5
94%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ellery S.
Jul 28, 2026
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Hired on Thumbtack
I used Level Up Automation to install two Ring wired flood lights. They were very communicative, prompt, and professional. They completed the job on a blazing hot day, and when there was an unexpected problem outside of their control/capacity to fix arose, they spent extra time troubleshooting. We will absolutely use them again for future needs!
Details: Augment existing system • Camera • Yes, I've purchased the devices • 2 devices
Smart Home Installation or Repair
Robert O.
Jul 18, 2026
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Hired on Thumbtack
Excellent work and service. Was able to set my elderly mother tv with a fire stick and program everything
TV Mounting
Scott M.
Jul 19, 2020
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Hired on Thumbtack
Pulled cat6a cable throughout my house, pulls I had attempted and gave up on. Their experience shows, minimal cutting of drywall and the clean up and cable management is incredible. I will be using them for other low voltage and automation projects in the future
Details: Communications (telephone, cable, or internet) • Install new wiring • A few wires • House • Home owner
Wiring Installation
Andreas T.
Jul 13, 2020
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Hired on Thumbtack
Braden made an in-house free consultation. For our need, he recommended a low-cost (but high quality) WiFi mesh system, although he knew by doing so, I would probably be able to buy and “plug&play” the hardware myself and his company would not get the business from me. That kind of consultation generates a huge amount of trust and I will be happy to engage them with something else in the future, which I may not be able to do myself.
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Joe R.
Jun 5, 2026
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From Google
A perfect five out of five for Level Up Automation!When I decided to upgrade the audio in my living and dining areas, a friend recommended Sonos. After some research, I found Level Up Automation and visited their store for guidance.The experience was excellent. Jen was welcoming, knowledgeable, and easy to work with, and the Sonos Fives she recommended sound fantastic throughout my first floor. She made the whole process simple, and Im extremely happy with the result!
Level Up Automation - Massachusetts's reply
Thank you very much Joe! We loved working with you and appreciate that you chose our local experience store. Here's to many years of great sound!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We do have standard pricing for products and labor. We provide the lowest price possible for the products and if found lower somehow (though this doesn't happen often) by an accredited dealer of that product we will match it. Our labor is quoted based on the amount of time the project takes. We are careful when we quote this in the home so that it is accurate and our clients are not paying over what is provided.
What is your typical process for working with a new customer?
We really like to meet with the customer first in their home to help understand more about what the are looking for an also review their home space to see what is possible. While this takes a little bit of extra time, it helps the customer and us avoid any additional unforseen expenses that sometimes happen when quoting a project with the site unseen. We don't think this is a good customer experience and that is why we take the extra time to visit personally with our clients.
What education and/or training do you have that relates to your work?
We are fully certified in Bose, Sonos, Lutron, Honewell, Nest and are members of the Better Business Bureau, Electronic Security Council, and Custom Integrators Association. Basically if there is an accreditation needed that is important to our work, we have it.
