FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
- We offer custom tailored quotes with room by room specifics for each project. - Most jobs quoted on site - Online invoicing
- What is your typical process for working with a new customer?
We typically schedule either a service call or an estimate appointment based on the clients need. A service call gets the work scheduled immediately for a repair with a two technician team, licensed electrician and a helper. An estimate gets an appointment for us to come and get a look at the project first. We then create and send an estimate via email. The client can then accept digitally, or request changes until the quote is acceptable. Once accepted our office schedules the project and we come out and complete the project.
- What education and/or training do you have that relates to your work?
Our licensed Techs go through a minimum of 4 years of apprenticeship and have passed there exam that qualifies the tech to do electrical work in the state of Ma. Continuing education every 3 years as required.