FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, detailed estimates before work begins so there are no surprises. Pricing varies based on the scope of work, materials selected, and the condition of the furniture. We offer complimentary consultations on many projects and are happy to discuss options that can help meet your budget while maintaining quality. Our goal is to provide long-lasting craftsmanship and value rather than quick fixes.
- What is your typical process for working with a new customer?
We start by learning about your project and reviewing photos, dimensions, and any inspiration images you may have. Once we understand your goals, we provide an estimate and discuss fabric and material options. After approval, we schedule pickup or drop-off, finalize project details, and begin production. Throughout the process, we keep clients informed and provide updates until the project is completed and ready for delivery.
- What education and/or training do you have that relates to your work?
Lousso Designs is built on over 40 years of upholstery and furniture-making experience. Our team combines traditional upholstery techniques with modern furniture construction methods, pattern matching, custom fabrication, foam engineering, and restoration practices. We continue to refine our craft through hands-on experience and ongoing work on a wide variety of residential and commercial projects.