If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Groundworks is North America’s leading and fastest-growing foundation repair and basement waterproofing company. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect, and improve their home.
Overview
Hired 13 times
Serves Plainville, MA
Background checked
100 employees
37 years in business
Business hours
Sun10:00 am - 11:00 pmMon7:00 am - 11:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
100 reviews
5
93%
4
3%
3
1%
2
1%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Waqaas B.
Apr 5, 2026
•
Hired on Thumbtack
I needed rim joist and ceiling insulation done in an unfinished basement. Groundworks did a great job with the installation and cleanup.
Details: Residential • Improving energy efficiency • Basements and crawlspaces • 2 rooms • Need professional's recommendation
Insulation Installation or Upgrade
Edward
Feb 3, 2026
•
From Google
From the very start of our inquiry regarding a water issue in our basement everyone from our sales rep Brian coming out to the house and explaining what we had going on and making recommendations to fix our issue and providing clear and transparent scope of work that would be done including pricing and scheduling was awesome, but it gets even better when the actual installation started. When Kevin Figuero showed up he throughly went through what was going to be done and answered every question and concerns we had. He and his helper worked neatly and were respectful of our home. We were very satisfied with how they left our property and we would highly recommend Groundworks.
Groundworks's reply
Hello Edward! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Groundworks
Diana L.
Jan 23, 2026
•
From Google
Company has great people working with them. The crew led by Terrence Sr. performed every part of their jobs with integrity and left the space clean . Terrence explained how the system works and how to recognize an issue or failure from the safety alarm. The crew never wasted time and worked well as a team. I am very happy with the quality workmanship and ability to communicate in English with the foreman and his crew. Great job well done!
Groundworks's reply
Hello Diana! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Groundworks
Paula N.
Feb 3, 2026
•
From Google
I would like give praise to Groundworks Service Tech, Archie Boone. He arrived at our home on time, very personable, very dedicated to his work & did a great job relating to our French drain & Sump Pump. He also very informative with all workings of their products & his suggestions were very helpful to usPaula Neill
Groundworks's reply
Hi Paula! We're glad our team was able to show you a great experience. -Groundworks
Marie-Anne B.
Feb 2, 2026
•
From Google
We have had this company, formally Boston Basement, for over 20 years and the same friendly, knowledgable, and professional tech Archie B for 17 of them. Groundworks is now bigger and better! So wise to hold onto Archie! We can count on great service and a dry basement that maintains a wonderful living space. If youre looking for the same call now Dont wait for the next flood!
Groundworks's reply
Hi Marie-Anne! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Groundworks
Credentials
Background Check
John Thornton
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Groundworks, we are transparent about our pricing and offer a range of options to meet your needs and budget. Our rates are based on the scope and complexity of the project, and we offer discounts and special promotions. We also offer financing options to help make your project more affordable. If you have any questions about our pricing, don't hesitate to reach out to us. We are always happy to answer any questions or concerns you may have.
What is your typical process for working with a new customer?
At Groundworks, we have a process in place to ensure a seamless and positive experience when working with new customers. This includes an initial consultation to discuss your needs and goals, a free in-home inspection to assess the scope of work, a detailed proposal and quote outlining the project details, and the option to finance your project. Our team will work with you to plan and execute the project according to the agreed upon timeline and budget, and will follow up after completion to ensure your satisfaction. If you have any questions or concerns along the way, we are always available to assist you.
What education and/or training do you have that relates to your work?
At Groundworks, we place a high value on education and training to ensure we can deliver the best possible service and results to our customers. Our team members have professional certifications and degrees in fields related to our services, and we regularly attend industry conferences and seminars to stay up-to-date on the latest trends and best practices. We also have a strong culture of continuous learning and development within our company and offer training and development programs for our team members.
