If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Groundworks is North America’s leading and fastest-growing foundation repair and basement waterproofing company. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect, and improve their home.
Overview
Hired 16 times
Serves Plainville, MA
Background checked
100 employees
37 years in business
Business hours
Sun10:00 am - 11:00 pmMon7:00 am - 11:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for responsiveness, work quality, and value.
Great 4.8
102 reviews
5
92%
4
3%
3
1%
2
1%
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3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Waqaas B.
Apr 5, 2026
•
Hired on Thumbtack
I needed rim joist and ceiling insulation done in an unfinished basement. Groundworks did a great job with the installation and cleanup.
Details: Residential • Improving energy efficiency • Basements and crawlspaces • 2 rooms • Need professional's recommendation
Insulation Installation or Upgrade
Paul D.
2 weeks ago
•
Hired on Thumbtack
I met with Tom to go over an issue with the sump pump in my basement. He was extremely professional and offered his honest opinions about my issue. Would highly recommend.
Details: Install new or backup sump pump • Backup sump pump powered by battery • No, the building is not currently flooded • Residential
Sump Pump Installation or Replacement
Edward
Feb 3, 2026
•
From Google
From the very start of our inquiry regarding a water issue in our basement everyone from our sales rep Brian coming out to the house and explaining what we had going on and making recommendations to fix our issue and providing clear and transparent scope of work that would be done including pricing and scheduling was awesome, but it gets even better when the actual installation started. When Kevin Figuero showed up he throughly went through what was going to be done and answered every question and concerns we had. He and his helper worked neatly and were respectful of our home. We were very satisfied with how they left our property and we would highly recommend Groundworks.
Groundworks's reply
Hello Edward! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Groundworks
Diana L.
Jan 23, 2026
•
From Google
Company has great people working with them. The crew led by Terrence Sr. performed every part of their jobs with integrity and left the space clean . Terrence explained how the system works and how to recognize an issue or failure from the safety alarm. The crew never wasted time and worked well as a team. I am very happy with the quality workmanship and ability to communicate in English with the foreman and his crew. Great job well done!
Groundworks's reply
Hello Diana! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Groundworks
Jen P.
Jan 9, 2026
•
From Google
We just had our first annual service via GroundWorks today and are extremely impressed. Nick and Tommy arrived on time, did an excellent job explaining what they did and took care of a separate issue while here. They also noted a small leak in the pipe leading from the drain and will come back fix. They even replaced the ice breaker outside - its been broken for years!
Groundworks's reply
Hello Jen! We're glad you had a great experience and appreciate your review. -Groundworks
Credentials
Background Check
John Thornton
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Groundworks, we are transparent about our pricing and offer a range of options to meet your needs and budget. Our rates are based on the scope and complexity of the project, and we offer discounts and special promotions. We also offer financing options to help make your project more affordable. If you have any questions about our pricing, don't hesitate to reach out to us. We are always happy to answer any questions or concerns you may have.
What is your typical process for working with a new customer?
At Groundworks, we have a process in place to ensure a seamless and positive experience when working with new customers. This includes an initial consultation to discuss your needs and goals, a free in-home inspection to assess the scope of work, a detailed proposal and quote outlining the project details, and the option to finance your project. Our team will work with you to plan and execute the project according to the agreed upon timeline and budget, and will follow up after completion to ensure your satisfaction. If you have any questions or concerns along the way, we are always available to assist you.
What education and/or training do you have that relates to your work?
At Groundworks, we place a high value on education and training to ensure we can deliver the best possible service and results to our customers. Our team members have professional certifications and degrees in fields related to our services, and we regularly attend industry conferences and seminars to stay up-to-date on the latest trends and best practices. We also have a strong culture of continuous learning and development within our company and offer training and development programs for our team members.
