FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and tailored to the type and frequency of the cleaning. Services like Deep Cleaning or Post Construction Cleaning may require more time and effort, which reflects in the final price. We offer discounts for recurring cleanings (weekly/bi-weekly), seniors, and referral clients. No hidden fees—everything is discussed upfront.
- What is your typical process for working with a new customer?
We start with a quick consultation by phone or message to understand the client's needs. Based on that, we recommend the best service—whether it’s a Move In/Out Cleaning, One-Time Cleaning, or Recurring Cleaning. If needed, we can also schedule a visit to the property to provide a more accurate and personalized quote. After that, we send the estimate and schedule the job. On the service day, our team arrives fully equipped and ready to deliver high-quality results.
- What education and/or training do you have that relates to your work?
Our staff is trained in professional cleaning techniques for both residential and commercial properties. We have specialized training in areas such as Deep Cleaning, Office Cleaning, and Post Construction Cleaning. Safety protocols, use of eco-friendly products, and customer service are also part of our ongoing education.