FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Voda, we believe in transparency and providing our customers with fair and competitive pricing. We offer free quotes to all our customers, allowing you to get a clear understanding of the cost involved before making any commitments. Our pricing is based on the specific requirements of your project, ensuring that you only pay for the services you need. If there are any additional fees or discounts applicable, we will communicate them clearly and in advance, so you can make informed decisions. We occasionally run promotions or discounts, which will be highlighted in our quotes or communicated separately if applicable. Our goal is to provide excellent service at a great price, and we are always happy to discuss any questions or concerns you may have about our pricing. Your satisfaction is our priority, and we want to ensure that you have a positive and transparent experience with Voda!
- What is your typical process for working with a new customer?
We provide our customers with a seamless, sophisticated experience. We value your time and strive to provide prompt and reliable service. Our team arrives on schedule, fully equipped, and ready to tackle your cleaning or restoration project. We work efficiently without compromising on quality, ensuring minimal disruption to your daily routine.
- What education and/or training do you have that relates to your work?
All the work we do is based on the IICRC International Standards for Water Mitigation (S500) and Mold Mitigation (S520). For our cleaning and maintenance on Carpet our technicians are CCT fully certified. VODA Cleaning & Restoration of South Shore Boston is also licensed and insured for full Reconstruction up to 30,000 sq/ft for both residences and commercial buildings.