- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing will vary depending on the following: Date of the event (If it is a last-minute order will have a surcharge) - We can work with last minute orders when our schedule allows it. Decor Requested - (Backdrop, Centerpieces, Balloon Arrangements, etc.) Size of the decor (Centerpieces, life size cutouts, balloon arrangements and other decor). Location (Travel fee is added for locations that are outside of the 10 miles radius). Set-up fee - depends on the decor package. Strike fee - is the opposite of a set-up fee.
- What is your typical process for working with a new customer?
Inquiries should provide as much information as possible. Such as the date of the event, theme (if there is one), type of decor interested in and budget range. We are happy to offer a consultation for anyone that is interested and needs help to create a decor package that will better fit their event. Once contact is made, we will get back to you within 24 hours and provide a quote. A 50% deposit is required at the time of reserving the date for your event. The remaining balance can be paid a week prior to the event.
- Describe a recent project you are fond of. How long did it take?
A Safari Adventure is a recent project we worked on. The centerpieces and backdrop were handmade/custom made specifically for this event.