- What should the customer know about your pricing (e.g., discounts, fees)?
Experience and having a solid base of knowledge results in fair pricing without any surprise cost's, some jobs are very simple others are not, i am often sought out to do really "funky" unconventional projects that others will not do, that gives me great deal of satisfaction when i can help a customer that way.
- What is your typical process for working with a new customer?
Meet with my customer, find out what the needs and wants are, develop a plan and price, revise that as many times as needed to ensure the work is what the customer expects.
- What education and/or training do you have that relates to your work?
Recent 10 hour CSL course, attending trade shows each year, generally take part in manufacturer sponsored local shows I also constantly talk to and meet with suppliers and peers.