Tom's PC Repair

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Zip code

Computer issue

Computer type

Desktop or laptop

About

Welcome! I am an officially registered DBA providing professional, reliable, and transparent computer repair services to Royalston, MA, and the surrounding areas. Whether your laptop is running incredibly slow, won't boot up, or needs a serious hardware upgrade, I am here to get your tech back up to speed. My goal is to provide honest diagnostics and fast turnaround times without any hidden fees. I believe in complete transparency: you will always get a clear breakdown of labor and parts before any work begins. What I Specialize In: Performance Boosts: Upgrading older, slow hard drives to lightning-fast SSDs. Memory Upgrades: Installing more RAM to handle multitasking and modern software. Operating System Services: Clean installations, re-installations, and optimizations for Windows. Component Replacement: Replacing cracked screens, dead batteries, and modular keyboards. Hardware Diagnostics & Troubleshooting: Figuring out exactly why your PC is crashing or failing to boot. Refurbished Tech: I also buy, sell, and refurbish quality used laptops and components. Transparent Pricing: Straightforward $50 standard diagnostic/labor rate. Parts are always billed separately and at cost—no hidden markups. 10% Discount for students and seniors (applies to labor costs). ⚠️ IMPORTANT SERVICE NOTE: To ensure the highest quality of service, I focus exclusively on modular component repairs and software solutions. I do NOT offer board-level micro-soldering. If your device requires soldering a broken charging port (DC jack), a USB-C port, or chips directly onto the motherboard, please note that I cannot take on the job. Reach out today with your computer's make and model, and let's get your machine running like new!

Overview

Current Top Pro

Hired 56 times

Background checked

1 employee

2 years in business

Business hours

Sun9:00 am - 4:00 pmMon9:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Services offered

Computer issue

Computer not turning on

Slow computer performance

Virus or malware

System error or blue screen

Computer type

PC

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

33 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Christopher N.

2 weeks ago

•

Hired on Thumbtack

Tom went above and beyond what I had originally asked of him, not only finding the original issue, but pointing out additional things that might need replacing or changing to work with my current pc specs and helping me find affordable ways to address them like refurbished parts or a screen to catch massive dust buildup. Definitely reccomend!

Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc.

Tom's PC Repair's reply

Hi Christopher, Thank you so much for the fantastic 5-star review! It was an absolute pleasure working on your PC. I'm really glad we were able to track down the root of the problem and find some smart, cost-effective solutions—like those refurbished parts and the dust screen—to get your system running at its full potential. Your upgraded graphics card is an absolute beast, and I wanted to make sure the rest of your build could keep up perfectly without breaking the bank! Enjoy the upgraded rig and the dust-free gaming. Don't hesitate to reach out if you ever need anything else in the future!

Computer Repair

Meshell L.

1 month ago

•

Hired on Thumbtack

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Tom's PC Repair's reply

Computer Repair

Nick L.

May 18, 2026

•

Hired on Thumbtack

Tom was able to help me fix an issue with my computer’s update software quickly and efficiently . He also gave me some information as to how to keep track of my computer’s performance and what i can do to upgrade my computer’s speed and power. I will definitely message again for future computer issues!

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Tom's PC Repair's reply

Hi Nick, thank you so much for the 5-star review! I'm glad we could get that update issue sorted out and get your system running smoothly again. It was great chatting with you about the future upgrade options, too. Don't hesitate to reach out whenever you're ready for the next step or if you ever need help with anything else. Enjoy the PC!

Computer Repair

Raymond D.

May 23, 2026

•

Hired on Thumbtack

I was very happy with Tom's work. He arrived on time. Told me what the issue was and how to resolve it. He answered all my questions, sometimes the same one. I was very happy with his work ethics and his pleasant demeanor. Would definitely want him again to solve and repair any future PC issues I may encounter.

Details: PC • Desktop • Clicking or grinding noise from hard drive • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Tom's PC Repair's reply

Thank you so much for the wonderful review, Raymond! It was an absolute pleasure helping you get your Canon printer sorted out. I always strive to make sure everything is completely clear and working perfectly before wrapping up a job. Thank you for choosing Tom's PC Repair & Tech Help, and please don't hesitate to reach out if you ever need any technical assistance in the future!

Computer Repair

Dana W.

Mar 8, 2026

•

Hired on Thumbtack

Details: PC • Laptop • Computer not turning on • At the pro’s location

Computer Repair

Credentials

Background Check

Tomasz Moskwa

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Tom's PC Repair, I offer transparent pricing with a clear breakdown of labor and parts. I typically provide a fixed-fee diagnostic so you know exactly what is wrong before any work begins. I also offer a [e.g., 10%] discount for students and seniors, and I never charge hidden fees for standard hardware or software installations.
What is your typical process for working with a new customer?
My process starts with a brief consultation to discuss the issues you're experiencing. Once the device is in my shop, I perform a comprehensive diagnostic. I then contact you with a repair plan and a cost estimate. After your approval, I complete the repair, perform stress tests to ensure stability, and provide you with a full report upon pickup.
What education and/or training do you have that relates to your work?
I have extensive hands-on experience in PC architecture, software troubleshooting, and hardware maintenance. I stay current with the latest technology trends, from SSD upgrades to the latest Windows and macOS updates. My technical background allows me to handle everything from simple virus removals to complex component-level repairs.