FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I will do lower than anyone
Home Solution Experts
Top Pro
$150/service call
(waived if hired)
Pipe issues
Responds within a day
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Professional boiler and water heater specialist with more than 20 years of hands-on experience. My priority is simple: do the job right and make sure you’re fully satisfied.
I focus on boiler maintenance and repair, as well as water heater replacement, repair, and installation. I work with major brands including Navien, Rheem, AO Smith, State, and more, and I’m experienced with both standard and tankless water heaters.
Whether you need a quick repair or a full replacement, you’ll get honest guidance, reliable workmanship, and respectful service from start to finish.
Contact me today to discuss your water heater or boiler needs and schedule a visit.
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Overview
Current Top Pro
Hired 117 times
Serves Saugus, MA
Background checked
5 employees
12 years in business
Business hours
Sun7:00 am - 11:59 pmMon4:00 pm - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
52 reviews
5
90%
4
4%
3
2%
2
0%
1
4%
Read reviews that mention:
Robyn M.
Oct 30, 2025
Hired on Thumbtack
We had two hot water heaters replaced in the basement of our building and Home Solution Experts were the right choice! Very competitive pricing, great communication about our product options and seamless installation! Will def use again for any plumbing needs. Highly recommend!!
Details: Yes, the location has an existing heater • Electric tank • I would like the pro to buy the water heater • Condo/Apartment
Water Heater Installation or Replacement
Simon Q.
2 weeks ago
Hired on Thumbtack
Jean was quick to reply, very helpful and kept in constant communication throughout our project. I will be calling him again for any future HVAC needs
Details: Repair • Leaks • No problem, just need maintenance • Gas tankless • Basement • House
Water Heater Repair or Maintenance
Jennifer C.
Mar 11, 2026
Hired on Thumbtack
Jean was great to work with. I hired him to replace my water heater. He gave me a very reasonable quote. I reached out to him on Monday and he was able to come and replace the water heater on Wednesday. He was beyond punctual - he was actually early which was perfect. He completed the job in under 2 hours.
Details: Installation or replacement • Water isn't hot enough • Gas tank • Basement • Condo/Apartment
Water Heater Repair or Maintenance
Chen G.
Nov 23, 2025
Hired on Thumbtack
Jean was very responsive, educated us on different options, and was able to replace our water heater within 2 business days. Really appreciate Jean’s help and would highly recommend!
Details: Repair • No hot water • Gas tankless • Basement • House
Water Heater Repair or Maintenance
Mayank K.
Aug 3, 2025
Hired on Thumbtack
Great experience with replacing a new water heater, all the way from guiding me on which heater may be the most value for money to picking up the new heater and replacing and disposing off the old one. All this at a very reasonable price, would highly recommend
Details: Repair • Leaks • Basement • Townhouse
Water Heater Repair or Maintenance
Credentials
Background Check
Jean Berry