- What is your typical process for working with a new customer?
I ask them to tell me about the piano - last time it was tuned, do all the notes work, are they happy with the way it is currently play, etc? When I am there I let them know all of their options.
- What education and/or training do you have that relates to your work?
I have been a musician most of my life. I graduated from Berklee College of Music as a drummer. I then graduated from the North Bennett Street School and became a certified piano technician. I also apprenticed at a piano shop.
- How did you get started doing this type of work?
Career change. I was an audio engineer and I have always been intrigued by the mechanics of pianos. I decided to take the leap. All these years later I am very glad I did.