FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always straightforward. We give you a detailed estimate up front so there are no surprises later. Every project is different, so costs depend on the size and materials involved. We don’t tack on hidden fees, and we’re transparent about change orders if you decide to add or adjust work.
- What is your typical process for working with a new customer?
We start with a quick call to understand your project and goals. Next, we schedule a visit to see the space and talk through details. From there, we prepare a written proposal with pricing and timeline. Once you’re ready, we lock in your spot on our schedule and get the project moving.
- What education and/or training do you have that relates to your work?
Our team is licensed and trained through industry-leading programs. We hold a CSL (Construction Supervisor License) and are active members of professional organizations like NARI (National Association of the Remodeling Industry), NKBA (National Kitchen & Bath Association), and NAHB (National Association of Home Builders). These keep us up to date with best practices, safety standards, and the latest design and building trends.