Premier Pest Control

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Introduction: We feel that you'll notice the difference by hiring someone who truly appreciates your business Helping people in tough situations.

Overview

Hired 1 time

10 employees

28 years in business

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5.0

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Karen B.

Dec 17, 2014

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Hired on Thumbtack

From the first, we found this company to be professional, courteous, timely and knowledgeable. They treated our home and family with care, and were able to address our concerns about the infants and pets in our household. They explained everything they did, and the reasons behind it. The problem was mitigated on the first visit. The followup visit addressed any potential problem areas, which they dealt with quickly and efficiently. From the owner (who answered the phone) to the two technicians who came to do the work, everyone we dealt with was polite and service was quick. If we have any other issues in the future, I would not hesitate to call them. Great company!

Rodent and Animal Removal

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do not have standard pricing for service. We will quote price ranges over the phone. We can come out to your home at no charge to provide an inspection/quote. These quotes are performed by the actual service technician, NOT a commissioned sales person. Many times we can provide service right then and there.
What is your typical process for working with a new customer?
We like to have a phone conversation with the customer to find out specifically what their needs are and the type of service is needed. There are many variables that come into play with Pest Management. We quote most prices over the phone. We offer free inspections and price quotes if we need to travel to the potential clients home. Just to give you added peace of mind. If we quote you a price over the phone and come out to perform treatment and for whatever reason you change your mind when we get there.....consider it a free estimate...and we will be on our way.
What education and/or training do you have that relates to your work?
I am an Associate Certified Entomologist (ACE) and have held commercial certifications in structural pest control and termite for the Commonwealth of Massachusetts since 1993. I have been in the pest management industry since 1983. All of our technicians are fully licensed in Massachusetts and are Quality-Pro Certified by National Pest Management Association.