FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most customers are eligible for the Mass Save program, which covers 75%-90% of the customer share balance in qualifying homes. Please contact us regarding eligibility requirements.
- What is your typical process for working with a new customer?
Generally we will do an evaluation over the phone initially to see if the project is a fit for our line of work. If it is a match, we will come do a free energy assessment to provide pricing and strategies.
- What education and/or training do you have that relates to your work?
Ownership/Management are all BPI certified in Building Envelope and Building Analyst. At the time of install every truck has at least one Mass Save Certified crew chief running the job.