If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi there ! We started New Concept Cleaning Solutions with a lot of heart and a touch of family spirit.
Here’s What Makes Us Special:
Family Feel: We’re not just a cleaning company; we’re a family business through and through. Everyone on our team is like family, and we treat each job with the same care and attention we’d give our own homes.
Top-Notch Quality: With over 15 years in the game, we’re all about high-quality results. We use the latest techniques and top-notch products to make sure your space is not just clean but sparkling. Plus, we are fully insured and bonded for your protection, and we have a strong track record with client references from over 15 years of trusted service.
Trained and Trusted Team: Our team is trained to ensure they meet our high standards. You can count on us to be reliable, professional, and dedicated to making your space shine. Additionally, all of our staff are thoroughly screened and vetted to provide you with the utmost peace of mind.
Honest and Friendly Service: We pride ourselves on being transparent and trustworthy. We’re here to make your life easier and your spaces cleaner with a personal touch that you won’t find anywhere else.
Give us a shout at New Concept Cleaning Solutions and see how a family-owned cleaning business can make a big difference. We can’t wait to help you out!
Overview
Hired 10 times
1 similar job done near you
Background checked
6 employees
17 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
8 reviews
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ravi A.
Sep 11, 2024
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Hired on Thumbtack
The first meeting with Luiza gave us a good feeling about New Concept Cleaning Solutions. She was on time and very professional. The first cleaning went very well, where the crew did a good job. We hope they continue doing exceptional cleaning.
Details: 4 bedrooms • 3 bathrooms • Standard cleaning • No pets in home • Once a month
House Cleaning
Jason S.
Mar 29, 2024
Luiza and her team are awesome. I trust them without reservation. They do an excellent cleaning job and can keep up with our less-than-fully-organized (!) household.
Alla V.
Mar 29, 2024
New concept cleaning solution is amazing ! I love coming home after they have cleaned my house. It’s always spotless and smells amazing with small touches such as toilet paper tied in a rose or the paper towel pressed together not to open. I have had many cleaning services but never an amazing one like this !
Luiza G.
Mar 28, 2024
We have used New Concept Cleaning for several years. The whole team do an outstanding job. They are so pleasant and reliable. Our home always look so sparkling when they finish cleaning, the attention to detail is incredible! They are the best!
Emily P.
Jul 29, 2024
I’ve been using new concept cleaners since 2021 and they never disappoint! Luiza and her team go to the extra step with their cleaning and you can feel that the moment you walk into your home. After every visit I’m always pleased with their thoroughness and attention to detail and their pricing is a great value for the work they do
Credentials
Background Check
Leticia Magalhaes
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is set to ensure we deliver high-quality work and maintain our company's strong infrastructure. It is competitive with the market and supports fair wages for our dedicated team. We also offer regular discounts, seasonal promotions, and special deals for new customers.
What is your typical process for working with a new customer?
Our typical process with a new customer begins with an introduction and understanding your specific needs. We usually schedule a brief, complimentary visit to discuss your requirements and provide a free estimate. This helps us build a relationship and tailor our services to your needs. If a visit isn’t possible, we can also provide a quote over the phone based on the information you share.
What education and/or training do you have that relates to your work?
we maintain a standardized cleaning system to ensure consistent quality across all visits. Every employee undergoes detailed and intensive initial training, working alongside experienced staff. We also evaluate performance through feedback and ratings to identify areas for improvement. Additionally, we hold monthly meetings and training sessions to keep the team updated and continuously improve our services.
