Ladybugz Interactive Agency

Southborough, MA

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About this pro

How does your business stand out?

We customize every single client's experience. We don't take shortcuts and we listen to what the clients have to say. We have 20 years, YES 20 years of web design and seo experience, you can't find that many places. We have designed countless websites and have worked with a variety of clients so we are great at understanding the unique need of each business we work with.

What do you enjoy about the work you do?

I like the variety of the job. Designing websites, designing promotional and marketing pieces, managing online ad campaigns and google adwords, designing back end custom applications for small and medium sized business that help save them money and make them more successful.


Southborough, MA 01772

Years in business


Number of employees


Times hired on Thumbtack



19 Reviews
  • Joanne C. Oct 21, 2016
    Web Design
    Verified Review
    Modern, Fresh Web-site design
    Ladybugz did an amazing job our web-site! They were able to take our ideas and turn what was a one page, drab looking web-site into a fresh, modern design we can be excited to direct people to. Lysa and her team are easy to work with and they actually return e-mails and phone calls right away. We even have them hosting and maintaining the site. If you are looking to start a web-site or update what you have, you cannot do better than Ladybugz. The Cake Bar/Confection Addiction
    Lysa M. Feb 23, 2017

    Thanks Joanne, great working with you!

  • Andreana B. May 17, 2016
    Web Design
    Verified Review
    Ladybugs Interactive Agency was spectacular. They were kind, approachable, clear, quick, and exactly what I had hoped to find. I couldn't be more pleased with how my website looks as well as the communication between myself and the web designer as I was explaining the changes I wanted. This was a perfect experience. Thank you Ladybugs Agency! So happy to be your client!
    Lysa M. Oct 18, 2016

    Thank you Andreana! Type your response to this review.

  • David B. Mar 31, 2016
    Ladybugz is just the greatest. We have worked with them over a number of years. Their latest project was a brand new website for our management consulting firm. Lysa and Patt tackled the project promptly, created an excellent overall design, and were extremely responsive to our every request throughout the process, including training on how we could make changes to the site ourselves. We are delighted with the results and all our interactions with Lysa and Patt. Thank you Ladybugz!
    Lysa M. Oct 18, 2016

    Thanks David, a pleasure working with you.

  • Johanna E. Mar 31, 2016
    If I could give this company 10 stars, I would!!!! Lysa and her team were amazing. We had our site built by a former company who had done a less than good job and Lysa took our site and transformed it into exactly what we are looking for. Lysa spent so many hours with us on the telephone and in person to create the website of our dreams. She truly went above and beyond to accommodate our needs which are VERY specific and unique. We highly recommend this company, they are so trustworthy and knowledgeable which is so refreshing in this industry. THANK YOU!!!!!!
    Lysa M. Oct 18, 2016

    Thank you Johanna for your Thumbtack business.

  • Lisa A. Mar 31, 2016
    Ladybugz just redesigned our website and we couldn't be happier. The owner, Lysa Miller and her staff are very talented....we have received more complements on our new website in the last few months than combined in the previous 10 years. They are on top of their game!
    Lysa M. Feb 23, 2017

    Thanks Lisa, always a pleasure!

  • Bug B. Feb 29, 2016
    Search Engine Optimization
    Verified Review
    It can be tough finding people that are true professionals and experts in their field. It is also hard to find people that truly care and are willing to put in a little extra effort to make customers happy. I contacted Lysa and right away she got to work on my sites SEO. She is friendly and knowledgeable in her field. She cares about her customers and about making sure that the job gets done right. This is the type of company that I would tell my friends and fellow business owners about.
    Lysa M. Oct 18, 2016

    Pleasure working with you Mike!

  • Don B. Feb 27, 2016
    Marketing Strategy Consulting
    Verified Review
    Just made a simple call to get info on my business app and Lyza Miller is a ROCK STAR!!! Thank you sooo much
    Lysa M. Oct 18, 2016

    Thanks Don!

  • Rebecca B. Feb 21, 2016
    I had no idea what I wanted.... and still got better than expected! Totally cool people too!
    Lysa M. Feb 21, 2016

    Thank you Rebecca!

  • Midge G. Dec 15, 2015
    Web Development
    Verified Review Updated
    Lysa Miller of offered her web services based on my Thumbtack request and I it has been my great pleasure to work with this firm. Kyla went above and beyond what I could have expected investing in updating my web site plus offering me ideas on how to have it operate much better. She was prompt, professional knowledgeable and I am looking forward to working with her again.
    Lysa M. Feb 23, 2016

    Hi Midge, thank you so much for your great feedback! Lysa Type your response to this review.

  • Verified Review Original
    Lysa Miller updated my personal website providing new plug-ins where necessary to make the site more user friendly as well as more responsive to my needs. She was quick, highly knowledgeable, professional and interested. I look forward to working on phase 2, marketing, with her. I would recommend her company to large and small companies. They won't be disappointed!
  • Darin C. Jun 3, 2015
    Search Engine Optimization
    Verified Review
    Fantastic company to deal with. Professional, responsive and dynamic in their approach. Ready to move forward with high hopes and expectations.
  • Jeannie L. May 26, 2015
    Web Development
    Verified Review
    It has been great working with Lysa! If you are looking for a resource who is responsive, talented, proactive, and experienced look no further!
  • Ray L. Dec 1, 2014
    Search Engine Optimization
    Verified Review
    Lysa is up front, honest, and a pleasure to work with so far! Very happy I chose Ladybugz Inc. for my website and SEO needs. Raymond Landry Landry Mechanical
    Lysa M. Feb 23, 2017

    Thanks Ray!

  • Katherine J. Nov 7, 2014
    Lysa knows precisely what local businesses need to boost their social media LIKES, Fans and engagement. She is a fabulous resource for integrating social media marketing, SEO, and Website marketing into a well-rounded marketing plan. I trust her with my MarketingFIRST clients' digital marketing implementation because she gets RESULTS!
  • Sheila Y. Oct 3, 2014
    Digital Marketing
    Verified Review
    We have just started working with Lysa and we are very impressed with her knowledge, responsiveness and patience in helping us to complete our project. She picked up on our needs immediately and put the wheels in motion quickly. This has been great since we are in a time crunch trying to meet a crucial deadline with a new product launch.I have no doubt that she is the right person for this job and we are looking forward to a long term relationship with her and her company.
  • Ron I. Oct 2, 2013
    Web Design
    Verified Review
    Lysa was great to work with; very open and honest.
  • Walter H. Sep 5, 2013
    I've worked with Lysa over many years with many projects. She is very knowledgeable, very smart, very good at her job, and I wouldn't go to anybody else first. You won't be disappointed.
    Lysa M. Oct 2, 2013

    thank you for the wonderful compliments.

  • Marylee T. Apr 9, 2012
    Lysa Miller has worked with me on my website and SEO for over 7 years. When Lysa took over my site I shot to number one as Boston's best in my industry. Because of Lysa's instincts, creativity and business acumen she has kept my business competitive. I've referred several clients who report similar results and rave about Lysa. She's fantastic!
    Lysa M. Oct 2, 2013

    That is because you are the best in the business Mary!!!

  • Richard M. Aug 15, 2011
    I have been with ladybugz for over a decade and Lysa has been unfailingly help[full during that long time. She has been generous with information and updates. The site she designed for me has been complimented many times. I am amazed by the depth of her knowledge and the breadth of her interests. A very dynamic person I would recommend to anyone needing internet marketing.
    Lysa M. Oct 2, 2013

    Thank you Randy! I appreciate your review.

  • Pankaj M. Aug 12, 2011
    Lysa understands the requirements and rightly puts forth ideas through her work. She has competitive skills to fit in the demands of work in today's environment and has proved that though her work so far.
    Lysa M. Oct 2, 2013

    Thank you for the wonderful review on Thumbtack.


What should the customer know about your pricing (e.g., discounts, fees)?
We have a minimum pricing structure with basic websites starting at $2500 and online marketing packages starting at $800
What is your typical process for working with a new customer?
Listening to their needs is the most important step in the process. Once their needs have been assessed and action plan will be put into place.
What education and/or training do you have that relates to your work?
20 years experience in web design and web marketing with companies such as The Ontario Medical Association, New England Internet Services and CBS Interactive.
How did you get started doing this type of work?
I have always been creative and good with computers, but most of all, I always enjoyed working for myself more than anyone else!
What types of customers have you worked with?
Custom Wordpress Websites & Mobile Websites. Web marketing and SEO, along with social media interaction, blogging and Facebooking. Most clients don't have photos or we will stage your business and do a photoshoot because we believe staging and photos are very important when doing a specific kind of website such as for a venue, products, restaurant, hotel etc.
Describe a recent project you are fond of. How long did it take?
A large job I undertook was a website for the Town of Bolton Economic Development Committee. Creating soemthing this beautiful to showcase a great town to live, work and play is one of my favorite jobs to this day!
What advice would you give a customer looking to hire a provider in your area of work?
Choose someone who has a visible portfolio, proven results, testimonials and will give you client references.
What questions should customers think through before talking to professionals about their project?
Designers and programmers are two different types of people. It is best to have both types work on your website, although lots of people design and program, you will find the best expertise with a company that has a designer and a programmer, because they are two very different kinds of skills.