FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Get it Clean Services, we strive to offer transparent and competitive pricing for all our cleaning services. Here are some key points about our pricing structure: ▶ Base Rates: Our pricing starts with a base rate for each type of service. For example, Maintenance Cleaning is priced at $90.00 for a 60-minute session with two cleaners. ▶ Customizable Services: Clients who visit our website can customize their cleaning packages by selecting specific rooms and additional services, such as window cleaning or oven cleaning. Each selection is priced individually and added to the base rate. ▶ Free In-Person Quotes: We provide in-person quotes at no extra cost to ensure accurate pricing and service customization. ▶ Special Discounts: We offer special discounts for recurring services. Clients who book regular weekly or bi-weekly cleanings receive a discounted rate compared to one-time services. Visit our website for promotions and discounts. ▶ Cancellation Policy: For residential clients, we require a minimum of 48 hours' notice for cancellations or rescheduling to avoid a cancellation fee. This policy helps us manage our schedule efficiently and accommodate all clients. ▶ No Hidden Fees: Our pricing is straightforward with no hidden fees. All costs are clearly outlined during the booking process, ensuring clients know exactly what to expect. Our goal is to provide high-quality cleaning services at fair and transparent prices, ensuring every client gets the best value for their investment.
- What is your typical process for working with a new customer?
As a local family-owned business, we value every client and strive to maintain close relationships with them. We prioritize communication and customer support to ensure their satisfaction. To schedule a cleaning with us, clients can reach out via phone to arrange a visit or receive a free estimate. Alternatively, they can easily book their cleaning online through our website.
- What education and/or training do you have that relates to your work?
At Get it Clean Services, our team is highly trained and experienced in the cleaning industry. Our training program includes comprehensive education on the latest cleaning techniques, use of advanced cleaning equipment, and adherence to health and safety standards, especially for medical facilities. We ensure that all our staff are knowledgeable about effective and efficient cleaning methods tailored to both residential and commercial spaces, including specialized services like construction clean-ups and move-out cleanings. Additionally, our ongoing professional development keeps our team up-to-date with industry best practices to provide exceptional service to our clients.