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Heater problems

Heater services needed

Heater location

Responds in about 29 min

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About

Do the right thing in the right way and leave the customer satisfied and happy

Overview

Current Top Pro

Hired 11 times

Serves Swampscott, MA

Background checked

1 employee

1 year in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Services offered

Heater services needed

Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and punctuality.

Exceptional 5.0

5 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Cara P.

Aug 21, 2026

•

Hired on Thumbtack

I was able to schedule the repair quickly and the work was professional and done well. It was a pleasure working with Rafael.

Plumbing Pipe Repair

Agata A.

May 1, 2026

•

Hired on Thumbtack

Rafael was very detailed in the work he did in our home. He made sure there was no leaks and was ready with all of the materials needed for the project. He’s a great professional and would definitely reach out again for any plumbing work.

Details: A few pipes • Other pipe installation • House

Plumbing Pipe Installation or Replacement

Avi S.

Mar 7, 2026

•

Hired on Thumbtack

We had a great experience with this plumber. He came over promptly and fixed the entire plumbing system under our kitchen sink that had been leaking. Everything is now working perfectly with no more drips.

He also cleaned up and repaired the grout in the bathroom, which made the space look much better and more maintained.

In addition, he helped inspect the plumbing setup in our multi-family house in preparation for installing three separate water meters. His review was very helpful for planning the work properly.

Professional, knowledgeable, and very thorough. Highly recommended.

Details: No, repair is not urgent • Multiple drains have issues • Other issue • House

Plumbing Drain Repair

Joe B.

Jun 8, 2026

•

Hired on Thumbtack

very professional, came in did the job very quickly and efficiently, my cats supervised and also approved of the job. keeping him on speed dial for any future projects!

Details: 1 toilet • Well water • Septic tank • House

Toilet Repair

Clara c.

Feb 4, 2026

Rafael did a great job fixing what I needed! His work quality is incredible and his professionalism is the best I ever saw!

Credentials

Background Check

RAFAEL LOH