FAQs
- What education and/or training do you have that relates to your work?
Graduated HVAC School
Pistone & Son Heating & Air Conditioning
Top Pro
$149/service call
(waived if hired)
Heater problems
Responds in about 2 hours
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Our main focus at Pistone & Son is to make sure that the job is done correctly and that the customer is always happy with the final result.
Overview
Current Top Pro
Hired 157 times
Serves Tewksbury, MA
Background checked
3 employees
5 years in business
Business hours
Sun10:00 am - 2:00 pmMon10:00 am - 2:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, PayPal, Square cash app, Venmo, and Zelle.
Social media
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Services offered
Heater services needed
Repair
Installation or replacement
Routine maintenance
Heater problems
Maintenance needed
No hot water
Water isn't hot enough
Hot water turns off during use
Type of water heater
Gas tank
Electric tank
Gas tankless
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
73 reviews
5
96%
4
2%
3
1%
2
0%
1
1%
Read reviews that mention:
William B.
Jan 3, 2026
Hired on Thumbtack
Highest marks! Super responsive. Super competent and knew exactly how to install and operate the Nest Products. Works perfectly.
Details: Replacement • Commercial • Homeowner
Thermostat Installation or Repair
Stephanie H.
Nov 20, 2025
Hired on Thumbtack
I’m so happy I contacted Pistone & Son. They responded to my service request quickly and came to see my heating system within a few days. Excellent service all the way around.
Details: Boiler • Radiator • Routine maintenance • Basement • Two-story building • House
Heating System Repair or Maintenance
Mike M.
Jul 22, 2025
Hired on Thumbtack
Great customer service. Takes the time to explain steps necessary to make repair.
Details: Repair • Basement • Outside • House
Central Air Conditioning Repair or Maintenance
Kishore m.
4 weeks ago
Hired on Thumbtack
Guy was great. Was very honest, did the job and didn’t upsell on anything.
Details: Furnace • Boiler • Routine maintenance • Basement • Two-story building • House
Heating System Repair or Maintenance
Abhijit M.
Dec 15, 2025
Hired on Thumbtack
Fantastic guy and I learned a lot on how your heating unit actually works.
Details: Furnace • Routine maintenance • Basement • Two-story building • House
Heating System Repair or Maintenance
Credentials
Background Check
Gaetano Pistone