FAQs
- What education and/or training do you have that relates to your work?
Graduated HVAC School
Pistone & Son Heating & Air Conditioning
$149/service call
(waived if hired)
Heater problems
Responds in about 2 hours
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Our main focus at Pistone & Son is to make sure that the job is done correctly and that the customer is always happy with the final result.
Overview
Hired 151 times
Serves Tewksbury, MA
Background checked
3 employees
4 years in business
Business hours
Sun10:00 am - 2:00 pmMon10:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, Square cash app, Venmo, and Zelle.
Social media
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
Services offered
Heater services needed
Heater problems
Maintenance needed
No hot water
Water isn't hot enough
Hot water turns off during use
Type of water heater
Gas tank
Electric tank
Gas tankless
Projects and media
19 photos
Projects and media
19 photos
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
68 reviews
5
96%
4
2%
3
1%
2
0%
1
1%
Read reviews that mention:
Mike M.
Jul 22, 2025
Hired on Thumbtack
Great customer service. Takes the time to explain steps necessary to make repair.
Details: Repair • Basement • Outside • House
Central Air Conditioning Repair or Maintenance
Peter K.
Nov 7, 2024
Hired on Thumbtack
Amazing service. Very professional and knowledgeable. He explained every step of what he was performing, went far and beyond to handle my inquires.
Details: Furnace • Routine maintenance • Two-story building
Heating System Repair or Maintenance
Judy L.
Oct 17, 2024
Hired on Thumbtack
Very informative of what was being done and actually helped save me money by spending more time on solution instead of buying another unnecessary part. Left working area clean so I did not have to spend time cleaning up after him.
Details: Boiler • Leaking • Three-story building
Heating System Repair or Maintenance
Judy L.
Sep 25, 2024
Hired on Thumbtack
I think he was very professional about explaining what needed to be done and why. He worked efficiently and left his work space cleaner than it was before his task.
Details: Boiler • Leaking • Basement • Two-story building • Condo or apartment
Heating System Repair or Maintenance
Frank M.
Jun 27, 2025
Hired on Thumbtack
Serviced my a/c unit and explained the best option for me to move forward with replacing the a/c unit
Details: Repair • The power is on, but the fan won't run • Basement • Outside • House
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
Gaetano Pistone