- What should the customer know about your pricing (e.g., discounts, fees)?
I do offer referral discounts to anyone who refers me. Depending on how far a location is, there could be a travel fee.
- What is your typical process for working with a new customer?
I like phone calls. So getting to know each person and hearing their voice - is really important to me. In this call, I get to know you, what you're looking for, any expectations, or concerns and I also explain the process of what we will be doing, what to expect, the different packages, how the gallery works. This way way you will be as comfortable as possible and have no surprises.
- What education and/or training do you have that relates to your work?
Diploma in photography