Your Grandmother's Computer Guy

$75/hour

Estimated price

Zip code

Topic areas

Experience level

Student age

About

I'm a patient guy with decades of programming experience. I understand that aging brains learn a teensy bit more slowly but also know they're still absolutely capable of learning. Spending time with non-techies, making them feel less flustered as well as more confident and safer, is very rewarding for me. When you contact me, the more specific you are about the help you need, the better. Are you a Mac or a PC user? Are there particular problems you're trying to solve or specific skills you want to gain/improve?

Overview

Hired 1 time

Serves West Roxbury, MA

Background checked

1 employee

11 years in business

Business hours

Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, PayPal, Venmo, and Zelle.

Services offered

Topic areas

Work location

My customers travel to me

I travel to my customers

I work remotely (phone or internet)

Projects and media

Reviews

5.0

2 reviews

5

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4

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3

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2

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1

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Holly R.

Jan 24, 2016

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Hired on Thumbtack

Computer Lessons

Connie C.

Aug 18, 2015

Jeff is my son and has been my computer guy for the past 18 years, since I've been a widow (my husband worked for IBM). I live in Vermont and he is in Newton, but he is instantly willing to answer questions on the phone before he can made a visit for more complicated problems. One thing that I've always found helpful when he is teaching something new - he doesn't just show me what to do, but has me do the work on the computer (phone, e-mail, camera, tablet, etc.) while he makes very detailed notes for me to follow after he leaves. Jeff is very thorough, teaches the basics and doesn't assume that I know more than I do - is never critical and always patient.

Credentials

Background Check

Jeffrey Cadow

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Since I'm just starting out, I'm offering a rate that's quite low given the market and my level of technical expertise.
What is your typical process for working with a new customer?
An interview to learn the person's priorities, phobias, experience, level of self confidence/bewilderment/frustration, how well they can hear me, etc.
What education and/or training do you have that relates to your work?
I'm constantly exposed to new technology in my 9 to 5 job as a software developer in a very large, competitive software company.