If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Ladd Plumbing is a family owned business with more than three decades of experience providing high quality residential and commercial plumbing services. We offer state of the art technology, eco-friendly products and equipment, competitive prices, and excellent customer service.
We take great pride in our attention to health and safety, staying up to date with continuing education and the latest technology. Customer satisfaction is our priority.
Overview
Current Top Pro
Hired 235 times
Serves West Roxbury, MA
Background checked
25 years in business
Business hours
SunClosedMon9:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2022
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Very good 4.5
134 reviews
5
84%
4
4%
3
0%
2
3%
1
9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Karoun C.
4 days ago
•
Hired on Thumbtack
Great experience! He replaced a radiator vent and also took the time to walk me through my heatingsystem, make sure everything was working properly, and answer my questions. Very knowledgeable, helpful, and reasonably priced. I would definitely hire him again.
Heating System Repair or Maintenance
Danielle H.
Aug 17, 2026
•
Hired on Thumbtack
They were able to help me out when I needed it ASAP, and didn't charge me an arm and leg for an emergency call. Fixed me clog quickly and easily. They were great! Definitely recommend!!
Plumbing Drain Repair
Dev W.
Aug 25, 2026
•
Hired on Thumbtack
David’s team member, Luis showed up on time and did a through job with the sink leak. He also checked all the other sinks to ensure the problem was proactively resolved there.
While at our place he also answered some other questions related to the plumbing in our house.
I look forward to using Ladd plumbing in the future.
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • House
Plumbing Pipe Repair
Andreas K.
Sep 7, 2025
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Hired on Thumbtack
Dave and his crew were fantastic. They were extremely efficient, did a wonderful job, and provided many updates along the way. We had our hot water tank replaced within 24 hours and we were extremely satisfied with their service. Would highly recommend,
Andreas
Details: Yes, the location has an existing heater • Gas tank (standard) • I already purchased the water heater • Condo/Apartment
Water Heater Installation or Replacement
Mitchell B.
Feb 12, 2026
•
Hired on Thumbtack
Very responsive. Came and fixed issue right away. I would use t hem again for sure.
Details: 1 toilet • Municipal water (most common) • House