Ladd Plumbing

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About

Ladd Plumbing is a family owned business with more than three decades of experience providing high quality residential and commercial plumbing services. We offer state of the art technology, eco-friendly products and equipment, competitive prices, and excellent customer service. We take great pride in our attention to health and safety, staying up to date with continuing education and the latest technology. Customer satisfaction is our priority.

Overview

Current Top Pro

Hired 221 times

Serves West Roxbury, MA

Background checked

25 years in business

Business hours

SunClosedMon9:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2022

Services offered

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.5

125 reviews

5

84%

4

4%

3

0%

2

2%

1

10%

Read reviews that mention:

Flora H.

Jan 20, 2026

•

Hired on Thumbtack

David and his team came to replace a 100 year old cast iron drainage pipe system in my basement. It was replaced with PVC and all done within a day. Many thanks to David and his team.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

Mackenzie L.

Nov 23, 2025

•

Hired on Thumbtack

Details: No, repair is not urgent • Multiple drains have issues • Clogging • Other issue • Condo/Apartment

Plumbing Drain Repair

Claire M.

Nov 1, 2025

•

Hired on Thumbtack

Ladd Plumbing was great to work with! We had a leak with our water and they were punctual and reliable while providing transparency about the age of our unit. We appreciate their professionalism and insights and look forward to working with them in the future!!

Details: Repair • Leaks • Gas tank • Basement • House

Water Heater Repair or Maintenance

Rachel C.

Oct 7, 2025

•

Hired on Thumbtack

Details: 1 toilet • Municipal water (most common) • Condo/Apartment

Toilet Repair

Andreas K.

Sep 7, 2025

•

Hired on Thumbtack

Details: Yes, the location has an existing heater • Gas tank (standard) • I already purchased the water heater • Condo/Apartment

Water Heater Installation or Replacement

Credentials

Background Check

David Ladd