FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
believe in transparent, upfront pricing with no hidden fees. Customers receive a clear estimate before work begins. I also offer competitive rates, maintenance services, and discounts for multiple systems serviced during the same visit whenever possible.
- What is your typical process for working with a new customer?
I begin by listening to the customer’s concerns and gathering information about the issue. Next, I perform a thorough inspection and diagnostic, explain my findings in simple terms, and provide pricing before any work begins. Once approved, I complete the repair or maintenance, test the system to ensure everything is working properly, and answer any questions before leaving
- What education and/or training do you have that relates to your work?
I have professional HVAC training along with EPA certification to safely handle refrigerants. I continue to expand my knowledge through ongoing training and hands on experience with heating, cooling, ventilation, mini-splits, thermostats, boilers, furnaces, generators, and indoor air quality systems.