If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Angi’s 2021 and 2023 Super Service Award winners, with a veteran owner bringing years of hands-on experience to every job.
My focus is simple: quality, honesty, and results that last. I don’t cut corners, and I’ll always be upfront about what’s needed—even if it’s not the cheapest option. Estimates given online or over the phone are free guesstimates; final pricing is confirmed after I measure your rooms in person. There is a $145 minimum service charge.
Services include:
- Carpet steam cleaning and carpet removal
- Area and specialty rug cleaning (including Oriental)
- Upholstery, leather, mattress, and drapery/curtain cleaning
- Tile, grout, wood, and floor cleaning, plus strip and wax
- Pet stain and odor removal, dust mite treatments
If you want thorough, honest work and a cleaner, healthier home, let’s schedule a visit.
Overview
Current Top Pro
Hired 21 times
Serves Whitinsville, MA
Background checked
1 employee
5 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Furniture pieces needing cleaning
Upholstery material
Microfiber
Leather
Cotton
Polyester
Stains requiring cleaning
Food stains
Drink stains
Pet stains
Oil / grease stains
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Exceptional 5.0
44 reviews
5
95%
4
5%
3
0%
2
0%
1
0%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Elizabeth H.
Nov 3, 2025
•
Hired on Thumbtack
Rich and his team were extremely responsive, courteous, and professional. They did a great job cleaning my area rug and treating it for pet urine smell. My rug has never been cleaner and finally smells fresh and clean. I highly recommend Masters Carpet Care and plan to use them again in the future.
Details: One • 9' x 12' • Acrylic • My home, venue, etc.
Rug Cleaning
Lauren G.
Apr 3, 2025
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Hired on Thumbtack
Rich and his wife were incredible! They got out stains that had been there for years. They were super accommodating to make sure my cat was ok during the cleaning, and assured me that the products are animal-friendly. If you're not sure about booking with them, just do it. I love the results!
Details: Apartment or condo • 3 rooms • Pet stains • No stairs • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Taliesen R.
Nov 9, 2024
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Hired on Thumbtack
I have several armchairs, a chaise lounge and an ottoman that my two children have spilled food and drinks on and drawn on with a BLACK SHARPIE!!! Rich was so nice and helpful and he got off all the black permanent marker. I am so happy with how my furniture looks now. Just like new!!!
Did an excelent job with our carpet cleaning and was very courteous, professional and easy to work with. Would highly recommend.
Details: Two-story house • 4 rooms • Drink stains • Food stains • 2 flights • As recommended by the professional • I don't have pets at home • No smokers in home
Carpet Cleaning
Shannon H.
Oct 18, 2025
•
Hired on Thumbtack
They really brought these rugs back to life! Great quality and so easy to communicate, very responsive and came right out within a few days of inquiring!
Details: Apartment or condo • 2 rooms • Pet stains • Food stains • Drink stains • 1 flight • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Credentials
Background Check
Confesora Brooks
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge with no extra taxes, the price given over the phone ONLY if accurate sizes are given as an estimate will be the same in person prices CAN change as we DO minus the sizes of furniture from the final price given if i stays in place during cleanings, so your price can potentially be less than the original guesstimate!
What is your typical process for working with a new customer?
I can give you a guesstimate over the phone or a free in person estimate.
Both are always free.
I can explain the process I take going through the cleanings I provide from beginning to end.
What education and/or training do you have that relates to your work?
I am a Carpet and floor cleaning veteran with 24 years in the industry.
Full experience in Area rug cleaning
Carpet steam cleaning
Drapes & curtain cleaning
Wood Floor Cleaning
Tile And Grout Cleaning
Strip And Wax
Leather cleaning
In and out of Office Specialty Oriental Rug Cleaning
Mattress cleaning
Pet stain & odor removal
Upholstery cleaning
Dust Mite Treatments
