Cityscape Appliance Repair

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Introduction: With 15 years experience we have been providing appliance repair to Worcester, Middlesex, & Norfolk counties. We love being able to fix appliances for our customers to help them save money and reduce appliance waste in landfills! We take pride in our work and strive to provide you with top notch service.

Overview

Hired 113 times

Background checked

1 employee

4 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Featured Projects

27 photos

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Appliance Repair or Maintenance
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Appliance Repair or Maintenance

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

49 reviews

5

94%

4

4%

3

0%

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1

2%

Read reviews that mention:

Lori M.

Jul 13, 2023

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Hired on Thumbtack

We were very pleased with our service. A repair person came out the day after our request, ordered the part, and returned as soon as they had the part in stock. Communication was excellent. The job was well done. We would use Cityscape again for appliance repair.

Details: Dishwasher • KitchenAid • Residential

Appliance Repair or Maintenance

Alison F.

Oct 3, 2023

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Hired on Thumbtack

While we decided to not fix the issue after finding out the cost. We are thankful for the assistance in determining what was wrong and the learning and discussion of what it could have been along with the information on if buying new vs repair made more sense.

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance

Stacey A.

Aug 1, 2023

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Hired on Thumbtack

Paul was fantastic! Very knowledgeable and the work quality and professionalism was top notch! Highly recommend for services! He came urgently to help us with our refrigerator. He knew exactly what was wrong, had the part in his truck, replaced it in no time our fridge was up and running beautifully! Paul made sure things were working properly prior to leaving any questions or concerns answered. Highly recommend! Will use if needed in the future!

Details: Refrigerator • GE • Residential

Appliance Repair or Maintenance

Ajit N.

Nov 20, 2022

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Hired on Thumbtack

Great guys to work with. Paul was very professional and transparent about the work. He kept me appraised at all stages of the project and got it completed in a timely manner. I recommend Paul for your appliance repair needs.

Details: Washer / dryer • Frigidaire • Residential

Appliance Repair or Maintenance

Tina C.

Nov 4, 2022

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Hired on Thumbtack

I was looking for someone to replace a compressor in my refrigerator. Even though it is a job Cityscape does not perform (at least for my particular refrigerator) they were very responsive to my request and also offered suggestions to confirm problem was properly diagnosed and gave me another tech to try to reach out to. They did not actually complete any work for me but I was extremely impressed with our conversation and will definitely plan to reach out in the future with any appliance repair needs.

Details: Refrigerator • GE • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Paul Hartland

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts and promotions from time to time. Feel free to ask us what discounts you might qualify for! Our repairs are based on the national price book for appliance repair. We are a flat rate company and we waive the service charge with every repair.
What is your typical process for working with a new customer?
1. Contact/greeting 2. Diagnose unit and provide quote 3. Take deposit for repair and wave service charge 4. Check inventory for part 5. Order anything not in inventory needed to complete repair 6. Complete repair and collect remaining deposit and check for full function of unit
What education and/or training do you have that relates to your work?
Hvac/r which had an extensive electrical program to help with diagnosing units. Also was trained by major manufactures of the appliance industry directly.