Cityscape Appliance Repair

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Appliance type

Power source

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Introduction

With 15 years experience we have been providing appliance repair to Worcester, Middlesex, & Norfolk counties. We love being able to fix appliances for our customers to help them save money and reduce appliance waste in landfills! We take pride in our work and strive to provide you with top notch service.

Overview

Hired 113 times

Background checked

1 employee

5 years in business

Business hours

SunClosedMon8:00 am - 10:00 am

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

49 reviews

5

94%

4

4%

3

0%

2

0%

1

2%

Read reviews that mention:

Lori M.

Jul 13, 2023

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Hired on Thumbtack

We were very pleased with our service. A repair person came out the day after our request, ordered the part, and returned as soon as they had the part in stock. Communication was excellent. The job was well done. We would use Cityscape again for appliance repair.

Details: Dishwasher • KitchenAid • Residential

Appliance Repair or Maintenance

Ajit N.

Nov 20, 2022

·

Hired on Thumbtack

Details: Washer / dryer • Frigidaire • Residential

Appliance Repair or Maintenance

Tina C.

Nov 4, 2022

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Hired on Thumbtack

I was looking for someone to replace a compressor in my refrigerator. Even though it is a job Cityscape does not perform (at least for my particular refrigerator) they were very responsive to my request and also offered suggestions to confirm problem was properly diagnosed and gave me another tech to try to reach out to. They did not actually complete any work for me but I was extremely impressed with our conversation and will definitely plan to reach out in the future with any appliance repair needs.

Details: Refrigerator • GE • Residential

Appliance Repair or Maintenance

Joanne And Ambar S.

Sep 23, 2022

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Hired on Thumbtack

Paul has fixed problems with both my freezer and my washing machine this year! We will definitely be calling him next time we need an appliance fixed. Great guy!

Details: Washer / dryer • Whirlpool • Residential

Cityscape Appliance Repair's reply

Thanks for sharing your positive experience with us, we're happy to hear that our service has been helpful. If you ever need any assistance or want to share any suggestions or feedback, please reach out to us.

Appliance Repair or Maintenance

Yusuf A.

Sep 23, 2022

·

Hired on Thumbtack

Details: Washer / dryer • Samsung • Residential

Cityscape Appliance Repair's reply

Appliance Repair or Maintenance

Credentials

Background Check

Paul Hartland

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts and promotions from time to time. Feel free to ask us what discounts you might qualify for! Our repairs are based on the national price book for appliance repair. We are a flat rate company and we waive the service charge with every repair.
What is your typical process for working with a new customer?
1. Contact/greeting 2. Diagnose unit and provide quote 3. Take deposit for repair and wave service charge 4. Check inventory for part 5. Order anything not in inventory needed to complete repair 6. Complete repair and collect remaining deposit and check for full function of unit
What education and/or training do you have that relates to your work?
Hvac/r which had an extensive electrical program to help with diagnosing units. Also was trained by major manufactures of the appliance industry directly.