- What should the customer know about your pricing (e.g., discounts, fees)?
My prices are consistently lower than my competition and I will work with a customer so they can get the most value for their dollar.
- What is your typical process for working with a new customer?
We ask a lot of questions so we can tailor a class for the group so they can get the best possible training in an informative and comfortable environment.
- What education and/or training do you have that relates to your work?
I have 30 years of experience as a career Firefighter/EMT and as an Instructor so I can combine both and use my street experience answering 911 calls with 30 years of classroom teaching CPR .