FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a family home improvement company, we believe in transparent and fair pricing for our customers. We want our customers to know that our pricing is competitive and reflective of the quality of our workmanship and materials used. We provide detailed estimates that outline the scope of work and associated costs, so you know exactly what to expect. We also strive to be upfront about any potential additional costs that may arise during the project, and we will always communicate with you to ensure that there are no surprises. We understand that home improvement projects can be a significant investment, and we want our customers to feel confident that they are getting the best value for their money. If you have any questions about our pricing or would like to receive an estimate for your project, please do not hesitate to contact us.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer involves an initial consultation, site inspection, detailed estimate, contract and deposit, project implementation, completion and final payment, and follow-up to ensure customer satisfaction.
- What education and/or training do you have that relates to your work?
As the owner of a home improvement company, I have a combination of education, training, and experience that relates to my work. Many years of on-the-job training and experience. The skills and knowledge we have acquired over the years enable me to provide high-quality home improvement services to my clients.