Nu-Look Refinishing

Boston/worcester, MA

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About this pro

How does your service stand out?

We use only the best products available today, topkote,hawk labs,refinishers warehouse,napco And NO ACID ETCHING. And we are not a big franchise, we are family owned and operated since 1992. All work comes with at least a 5 yr. Warranty in writing.

What do you enjoy about the work you do?

The look on peoples faces when we turn thier ugly old tub or counter in a new beautiful surface, or when a person can now get into thier tub without the risk of falling.

Location

Boston/worcester, MA 01904

Reviews

3 Reviews
  • Michael F. May 24, 2014
    Nu-look is not a reputable company. Be warned. Do not do business with them.
  • Karen H. Jul 23, 2012
    Rich has had my tub and my deposit for two months, and I'm still waiting for him to deliver. Every time we schedule and appointment, Rich either cancels or just doesn't show up. He's difficult to reach, doesn't often answer his phone, and actually hung up the phone on my husband. Three times we have altered our plans to accommodate the delivery of the tub, and all three times Rich failed to come through. Most recently, we returned early from a vacation weekend only to wait for nothing. Rich never showed up. After two hours and several email and phone messages left from us to Rich did Rich contact us to cancel again. Although I read good reviews about Rich, I cannot recommend him.
  • Scott W. Sep 30, 2010
    Rich did a really nice job on my clawfoot tub. It looks like a new tub and really stands out in our home.

Q&A

What education and/or training do you have that relates to your work?
All the time. It never ends.
Do you have a standard pricing system for your service? If so, please share the details here.
Our prices are listed on our site go to www.nulookrefinish.com/prices., and we are more than happy to give a free estimate. all our work carries a 5yr. warranty minimum all the way up to lifetime warranties. We do not charge by the hour,All pricing is done up front. No Surprises or extras.
How did you get started doing this type of work?
I was a plumber and saw a service that made sense.
What types of customers have you worked with?
Realtors and homeowners,assisted living centers and hospitals as well as hotels and motels.We do a ton of fiberglass tub/shower units,Reglazing old style (50s 60s colors) and making them more modern,installing repair panels,inlays or simply utilizing fiberglass repair methods , a lot of tile color change and countertop repair and refinish jobs,as well as applying anti-slip surfaces. My favorite is making an ugly formica top look just like a corian or granite look and feel for around $500.00 in a day or two. people are amazed.We also offer unbeatable garage floor systems, that not only make your garage look amazing, they can stand up to even the highest of traffic. Look for a new page coming soon to our site,as well as a clawfoot tub page.
Describe a recent project you are fond of. How long did it take?
A Clawfoot Bathtub I did had belonged to a guys grandfather. Over the years it had been used to develop film in, as an oil catcher, and finally to burn trash in. We were able to (in 8 hours) re-do the insde and outside and t looked like brand new. Its on our site under prices. Check it out www.nulookrefinish.com
What advice would you give a customer looking to hire a provider in your area of work?
Make sure to check references.Some people rely on those services that claim to give you a prescreened,qualified contractor, when in fact those guys listed on those sites simply pay a monthly charge and they are considered qualified. Ask for real world references and ask for references that go back a few years,for quality reasons.
What questions should customers think through before talking to professionals about their project?
The difference between a good deal and a cheap job.