- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is at or below industry standard. I also run specials often and offer low rates for group tutoring. Our standardized tests prep classes have very modest price points.
- What is your typical process for working with a new customer?
Once the client decides to work with us, I talk with them about the schedule. Then I send them a Tutoring agreement that can be cancelled with a two-week notice. I also send a teacher, student and parent questionnaire. Next, I put them into Tutorbird and send them their login information. After that, I send an invoice and once it's paid, I send the Zoom link and any other information they need before the first session.
- What education and/or training do you have that relates to your work?
I have a B.S. Degree in Biology and a M. A. in Instructional Systems Development. I also held an Advanced Professional Certificate in Grades 1-8. I have taught 6 years in public schools, 2 in private schools and 4 in 2 different colleges.