What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on a Project bases. It is very hard to provide an hourly rate for illustration since it is more about effective messaging then the amount of time it took to create.
What is your typical process for working with a new customer?
I am a professional illustrator and logo designer so I work closely with my client via sketches to reach approval of illustration and/or logo. My portfolio is extensive so the client has a clear understanding of how the final work will appear from these sketches. Usually, the final work goes through a stage of refinement. Once we reach final approval, I provide the vector file (.eps) and any other file formats they need. Usually, .jpg and web safe .gif files are needed for a successful marketing campaign.
What education and/or training do you have that relates to your work?
I have a BFA in Graphic Design and my vector illustrations have been showcased in three editions of the Adobe Illustrator Bible.
How did you get started doing this type of work?
Started illustrating professionally in College creating the film festival posters to promote the movie line-ups for each semester.
What types of customers have you worked with?
I have worked with a range of customers from Commercial, Non-Profit and Individuals. Here are specific examples that are showcased in my portfolio section: (1) Editorial/Cover illustration for magazines including "ALL-Hands" and "FUNWORLD", (2) Educational Institutions including New Jersey's "Crossroads of the American Revolution" and "School Administrator" magazine and , (4) Medical and Bio Technology Associations including American Assoc. of Pharmaceutical Scientist, (5) Creative Institutions including Annapolis Film Festivals, Pacific Symphony & Annapolis Opera, (6) Government Agencies including Department of Justice, U.S. Naval Academy, Chesapeake Bay Trust and Alliance for the Chesapeake Bay, (6) Trade Show & Conference Branding including Licensing Executives Society and National Biotechnology Conference. There are many more so please visit my website at jebdesign.com for in-depth blog and portfolio.
Describe a recent project you are fond of. How long did it take?
The New Jersey Crossroads of the American Revolution hired me through Thumbtack. We have worked together now for 2 years developing playing cards that promote New Jersey citizens who were involved in the American Revolution. As of Summer 2016, we have created over 50 illustrations. You can see some of this work in my portfolio.
What advice would you give a customer looking to hire a provider in your area of work?
Look at the experience level of the actual designer/illustrator who will be working on your project. Larger firms will have a creative director as the front person but an inexperience designer will be the actual person working on your project. In the end, this is important if you have a tight deadline and the work being presented is sub-par but you have run out of time and have to go with what you get.
What questions should customers think through before talking to professionals about their project?
Be clear on the goals for the project. Also, review the illustrator's portfolio to make sure their work is a good fit for what you have in mind.