- What should the customer know about your pricing (e.g., discounts, fees)?
From time to time I run specials that are posted on website. Ask about the first time client discount.
- What is your typical process for working with a new customer?
Typically we start with an email or phone conversation to better understand what our customers want to achieve. Once we figure out the concept and the materials needed, we'll request a deposit to book an available date. The day before the shoot the customer will receive a call for final confirmations.
- What education and/or training do you have that relates to your work?
I have a masters degree in film and a bachelors degree in broadcast journalism.