FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our pricing is offered at a flat rate, so there are no hidden fees or surprise charges. Each quote includes professional installation, takedown, and storage of your holiday lights. We also provide custom designs to fit your budget and property, ensuring clear, upfront pricing every time.
- What is your typical process for working with a new customer?
When working with a new customer, we start by learning about your vision and preferences — whether you’re going for classic, colorful, or custom holiday lighting. From there, we’ll review photos of your property (or schedule a quick site visit) to create a personalized design mock-up and quote. Once approved, our team handles everything from installation to takedown and storage, so you can enjoy a seamless, stress-free experience. We keep communication clear and simple every step of the way.
- What education and/or training do you have that relates to your work?
All of our crew members are professionally trained and certified in safe and efficient holiday lighting installation. Our team follows industry best practices for ladder safety, electrical handling, and design setup to ensure every display is both beautiful and secure. We take pride in maintaining a high level of skill, professionalism, and attention to detail on every project.