FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Artstrom Deck Installation, our pricing is transparent, fair, and customized to each project. Since every deck is different, we provide detailed estimates based on size, materials, and design. There are no hidden fees, and we’re happy to walk you through options that fit your budget without sacrificing quality.
- What is your typical process for working with a new customer?
We start with a conversation to understand your vision, needs, and timeline. Then we schedule an on-site visit to review the space, take measurements, and discuss materials and design options. After that, we provide a clear estimate and project plan. Once approved, we handle the installation from start to finish and keep you informed every step of the way.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience in deck installation, wood and composite decking, framing, railings, stairs, and structural safety. We follow local building codes and best practices to ensure your deck is safe, durable, and built to last.