FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects a ‘Property First’ philosophy. We don’t aim to be the cheapest; we aim to be the safest and most thorough. While high-volume companies use high pressure to save time, we utilize a meticulous soft-wash process and premium biodegradable solutions that protect your home’s integrity. We offer specialized appreciation discounts for our military and first responder communities as a thank you for their service.
- What is your typical process for working with a new customer?
We provide a seamless ‘White Glove’ experience. It begins with a transparent digital estimate followed by our 10-Point Property Protection Protocol, where we hand-seal exterior outlets and pre-hydrate all landscaping to ensure total safety. During the restoration, we send real-time photo and video updates directly to your phone. We conclude every job with a final quality walkthrough to ensure your property is in pristine condition before we leave the site.”
- What education and/or training do you have that relates to your work?
We are professionally trained in the science of Soft-Wash Restoration and chemical safety. Our team stays current with industry-leading techniques for organic growth remediation and surface-specific cleaning protocols. Beyond technical skill, our background in professional management ensures that every project is handled with meticulous attention to detail, rigorous safety standards, and $1M+ liability protection for your peace of mind.