FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
provide clear and upfront pricing with no hidden fees. Discounts may be available for larger projects. Any additional costs, such as subfloor repairs or leveling beyond the original scope, will always be discussed and approved before the work begins.
- What is your typical process for working with a new customer?
My process starts with a consultation to understand the customer’s needs. I then provide an estimate, discuss material options, schedule the project, and complete the installation with attention to quality and detail. My goal is to make the process simple and stress-free for the customer.
- What education and/or training do you have that relates to your work?
I have several years of hands-on experience in the flooring industry, specializing in LVP, laminate, hardwood, stairs, and trim installation. My training comes from working directly in the field and continuously improving my skills.”