FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always fair, transparent, and based on the size and scope of your project. Estimates include labor, materials (if requested), and cleanup, with no hidden fees. We also provide package deals for full-home projects and offer discounts for returning clients or referrals.
- What is your typical process for working with a new customer?
We start with a free consultation to understand your flooring needs and vision. Then, we inspect the area, discuss materials and finish options, and provide a clear written estimate. Once approved, we schedule the work, keep you updated throughout the process, and make sure you’re fully satisfied before completion.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in hardwood installation, sanding, refinishing, and vinyl flooring. We stay updated with the latest industry standards and equipment to ensure every project is done with precision and professionalism.