FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
✅ Service Call / Diagnostic: $69 We provide upfront pricing after a professional diagnostic—no surprises. Repairs are quoted before any work begins. Parts are additional. 🔧 Discounts (labor only): 10% OFF first-time customers 10% OFF senior discount Discounts don’t apply to parts or the service call fee and cannot be combined.
- What is your typical process for working with a new customer?
• You send appliance type + brand/model + symptoms (error code if any) • We schedule a visit • On-site diagnostic • You receive upfront pricing and options • Repair is completed (if approved) • We test before completion to ensure reliable operation
- What education and/or training do you have that relates to your work?
Our team consists of specialized appliance repair technicians trained in advanced diagnostic methods across multiple brands and models. We follow OEM manufacturer service guidelines and test before completion to ensure reliable operation.