Steps Appliance Repair

$80/service call

(waived if hired)

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Appliance type

Appliance brand

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Responds within a day

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About

Steps Appliance Repair offers expert assessment and repair for Washers, Dryers, Refrigerators, freezers, Cooktops, Water Heaters, Dishwashers, Ice Machines, Range tops and more, along with prompt personal service. Our factory-trained repair technicians carry parts inventory that makes most repairs quick and easy. Fixing it right the first time is our motto!

Overview

Hired 29 times

Serves Bethesda, MD

Background checked

License verified

4 employees

15 years in business

Business hours

SunClosedMon8:00 am - 3:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Services offered

Appliance type

Property type

Residential

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

54 reviews

5

87%

4

7%

3

0%

2

0%

1

6%

Read reviews that mention:

Andy d.

Jun 26, 2025

•

Hired on Thumbtack

Details: Dishwasher • Residential

Appliance Repair or Maintenance

Terrill C.

Oct 5, 2022

•

Hired on Thumbtack

5 star rating doesn’t do the quality job Terry performed for us in fixing our dishwasher leak. Very knowledgeable, professional and had a solution in a timely manner. I’m definitely using this company for future appliance maintenance.

Details: Dishwasher • Frigidaire • Residential

Steps Appliance Repair's reply

Thank you very much for your feedback regarding your dishwasher repair. Your review is very important to us as we continue to strive to provide excellent customer service and quick turnaround. We hope to serve you again in the future!

Appliance Repair or Maintenance

Sheila R.

Sep 8, 2022

•

Hired on Thumbtack

Details: Refrigerator • Whirlpool • Residential

Steps Appliance Repair's reply

Appliance Repair or Maintenance

Rhonda W.

Jul 5, 2022

•

Hired on Thumbtack

Service was immediate! Collins stopped by within an hour. My call was for a clogged dishwasher. He came in very professional. My repair was completed quickly. I will definitely keep them in mind for future repairs. Also very reasonable!

Details: Dishwasher • GE • Residential

Steps Appliance Repair's reply

Thank you very much for your feedback regarding your dishwasher repair. Your review is very important to us as we continue to strive to provide excellent customer service and quick turnaround. We hope to serve you again in the future!

Appliance Repair or Maintenance

Linda S.

Jul 4, 2024

•

Hired on Thumbtack

Deo was knowledgeable, informative, friendly. He worked carefully, assessed and showed me what the problem was , and fixed my dryer. He also had a good sense of humor.

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance

Credentials

License

License type: Home Improvement Contractor

License state: MD

License verified on 6/3/2025

Background Check

Deogratius Mosha