FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Smoky Sweeper offers fair and transparent pricing for chimney sweeping, inspections, repairs, and dryer vent cleaning in Silver Spring, Bethesda, Chevy Chase, and surrounding areas. We provide clear estimates upfront with no hidden fees, and we often run seasonal discounts to help homeowners prepare their fireplaces before winter. Our goal is to keep chimney care affordable while delivering professional, high-quality service.
- What is your typical process for working with a new customer?
When a new customer contacts Smoky Sweeper, we start with a detailed conversation about their chimney or fireplace concerns. We then schedule an on-site inspection in Silver Spring or the nearby Montgomery County area to evaluate the system. After explaining our findings, we provide recommendations and a clear quote. Once approved, our technicians complete the work safely, efficiently, and always leave the home clean.
- What education and/or training do you have that relates to your work?
Our chimney technicians are trained in NFPA (National Fire Protection Association) standards and use industry-approved tools and safety procedures. Smoky Sweeper also keeps up with the latest chimney repair and inspection practices to ensure homeowners in Bethesda, Chevy Chase, and North Bethesda receive the highest level of service.