FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Clutterfly Junk Removal is a professional junk removal service that handles everything from start to finish. This means we pick up your items from wherever they start, load them up, sweep the area when we finish, and your price will include all disposal and recycling fees. We will give you an up-front, exact price before we start work, but in many cases we do need to see the job in person to give you a price. Junk removal pricing is based on how much room your items take up in our truck. Our goal is to pack items as efficiently as possible and give you a fair price for excellent service. Give us a call, text, email, or contact us using the form on this page to set up a visit for a free quote on your project.
- What is your typical process for working with a new customer?
First, call, text, email, or contact us here so we have a rough idea of what you need removed and can send the right equipment. We will set up an in-person appointment to see the job and give you an exact price - no games. If you like the price, we will remove your junk or unwanted items right then and there.
- What education and/or training do you have that relates to your work?
I have been a home service professional in Maryland and DC for almost 15 years. I previously ran one of Washington, DC's largest home cleaning companies with my business partner. We grew to 40 full-time employees and served almost 10,000 customers each year while maintaining a 4.9 star rating on Google and Yelp. I left to found Clutterfly Junk Removal and offer the same great service to a whole new set of customers.