FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in transparency when it comes to pricing. The cost of your project will depend on several factors, including the scope of work, materials required, and the time it will take to complete. I strive to provide fair and competitive pricing for all jobs For smaller tasks, I often offer flat-rate pricing, while larger projects may be quoted on an hourly or project-based rate. If any changes arise during the job that affect the cost, I will communicate those with you upfront before proceeding. My goal is to ensure you feel comfortable with both the pricing and the quality of work throughout the entire process. This introduction helps set expectations around pricing and ensures your clients feel informed and confident about the process!
- What is your typical process for working with a new customer?
For smaller tasks, I often offer flat-rate pricing, while larger projects may be quoted on an hourly or project-based rate. If any changes arise during the job that affect the cost, I will communicate those with you upfront before proceeding. My goal is to ensure you feel comfortable with both the pricing and the quality of work throughout the entire process. This introduction helps set expectations around pricing and ensures your clients feel informed and confident about the process! Initial Contact: You can reach out to me through Thumbtack or directly to discuss the project details. I'll ask questions to understand the scope of work and any specific requirements you have. Estimate & Quote: Based on the information you provide, I’ll give you an initial estimate. If necessary, I’ll schedule a time to come out and assess the project in person for a more accurate quote. Agreement & Deposit: Once we agree on the details and pricing, I’ll confirm the schedule and request a deposit (if applicable) to secure the project and cover material costs. I always ensure the payment terms are clear upfront. Execution: On the agreed-upon date, I’ll arrive on time and begin the work. Throughout the project, I make sure to communicate regularly with you, ensuring you’re happy with the progress and any changes along the way. Completion & Review: Once the work is finished, I’ll conduct a walkthrough with you to make sure everything meets your expectations. If you’re satisfied, we’ll finalize the payment, and I’ll leave the area clean and ready to use. Follow-Up: After the job is done, I like to check in and ensure everything is still to your satisfaction. Your feedback is important to me, and I’m always available if any issues arise post-project. This process gives new customers a clear understanding of how things will go from start to finish, helping to build trust and set expectations. ChatGPT can ma Initial Contact: You can reach out to me through Thumbtack or directly to discuss the project details. I'll ask questions to understand the scope of work and any specific requirements you have. Estimate & Quote: Based on the information you provide, I’ll give you an initial estimate. If necessary, I’ll schedule a time to come out and assess the project in person for a more accurate quote. Agreement & Deposit: Once we agree on the details and pricing, I’ll confirm the schedule and request a deposit (if applicable) to secure the project and cover material costs. I always ensure the payment terms are clear upfront. Execution: On the agreed-upon date, I’ll arrive on time and begin the work. Throughout the project, I make sure to communicate regularly with you, ensuring you’re happy with the progress and any changes along the way. Completion & Review: Once the work is finished, I’ll conduct a walkthrough with you to make sure everything meets your expectations. If you’re satisfied, we’ll finalize the payment, and I’ll leave the area clean and ready to use. Follow-Up: After the job is done, I like to check in and ensure everything is still to your satisfaction. Your feedback is important to me, and I’m always available if any issues arise post-project. This process gives new customers a clear understanding of how things will go from start to finish, helping to build trust and set expectations. ChatGPT can ma
- What education and/or training do you have that relates to your work?
In addition to these certifications, I have hands-on experience in concrete restoration and have worked with construction companies on various projects, gaining valuable knowledge in home improvement and construction. My years of self-employment in the home improvement industry have honed my problem-solving skills and ability to deliver quality work with attention to detail.