FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Cancellation Policy: Cancellations or rescheduling within 24 hours of the scheduled appointment may be subject to a one-hour minimum service charge. If the customer reschedules and completes the job with me, that payment may be credited toward the final service cost. Same-day cancellations after travel has begun may also include reasonable travel expenses.
- What is your typical process for working with a new customer?
30 minute consultation to build rapport and ensure compatibility between client and coach
- What education and/or training do you have that relates to your work?
2016: 12-week certification program Defense Equal Opportunity Management Institute (DEOMI) Department of Defense. Equal Opportunity Practitioner (Certified) Certified in Mediation (32 hours) Intrapersonal skills training (120 Hours) Interpersonal Skills Training (120 hours) Organizational Development Skills Training (120 Hours) 2012: Certifications from National Fire Academy (NFA) (96 hours Total) NFA Leadership I: Strategies for company success; NFA Leadership in Supervision I (Professional Growth) NFA Leadership in Supervision II (Perspective Thinking); NFA Leadership in Supervision III (Frameworks to Success) 2008-2012: Achieve Global certification Professional Sales and Applications (120 Hours) Professional Coaching (40 Hours per year) Certified through Life Coaching Institute Program completed June 2018